Platform Solutions Manager

Tatari; Los Angeles (CA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Equity compensation

Health insurance

401(k) and FSA benefits

$150 monthly spending account

$1,000 annual education benefit

Unlimited PTO and sick days

Monthly Company Wellness Day

Snacks and catered lunches

Team building events

Job summary

Tatari, based in California, is looking for a Platform Solutions Manager to oversee client success with their media buying platform. The ideal candidate will manage a client portfolio and provide guidance on executing effective TV advertising campaigns.

Key responsibilities include onboarding clients, optimizing campaign performance, and collaborating with internal teams to enhance the user experience on Tatari's platform. The role also requires strong communication skills and a focus on client relationships.

Qualifications

• 1–2 years of hands-on experience buying/trading media.
• 2+ years in post-sales account management or client success roles.
• Experience with performance-focused advertisers or agencies.

Responsibilities

• Own post-sales relationships for a portfolio of self-service clients.
• Support and advise clients in planning and executing TV campaigns.
• Guide clients through onboarding and platform training.

Skills

Media buying/trading experience

Account management

Communication skills

Organizational skills

Technical concept explanation

Education

Bachelor’s degree in marketing, economics, statistics, or business administration

Tools

Excel

Data visualization tools

Job description

About Tatari

Tatari is on a mission to revolutionize TV advertising. Founded in 2016, Tatari helps some of the world’s fastest growing brands—including Chime, Calm, Tecovas, Manscaped, Saatva, and Liquid I.V.—reach their customers using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital‑like experience, enabling businesses of any size to advertise on TV.

Position: Platform Solutions Manager

Platform Solutions sits at the intersection of client success, media execution, and product enablement—ensuring self‑service clients are successful using Tatari’s proprietary buying platform. In this role, you’ll own a portfolio of clients and serve as their primary day‑to‑day partner. You’ll guide clients through planning, launching, and optimizing TV campaigns across linear, streaming, and programmatic, while helping them build confidence and expertise using the Company’s self‑service platform. You’ll work closely with internal teams—including Media Buying, Product, Engineering, and Data Science—to deliver strong outcomes and a best‑in‑class client experience.

Responsibilities

• Own post‑sales relationships for a portfolio of self‑service clients, acting as their primary point of contact and trusted advisor
• Support and advise clients as they plan, execute, and optimize TV campaigns using the company’s self‑service platform
• Lead onboarding, training, and ongoing enablement to ensure clients are confident and effective users of the platform
• Develop a deep understanding of client goals, uncovering and discovering unstated needs to proactively guide strategy and execution
• Become a subject‑matter expert in Tatari’s platform, buying capabilities, reporting, and measurement, and leverage internal teams to help solve client challenges
• Guide clients through campaign setup and optimization with a focus on performance outcomes (CPA, CAC, ROAS, etc.)
• Serve as the voice of TV and platform expertise in client meetings, clearly explaining strategy, results, and recommendations
• Collaborate cross‑functionally with internal teams to ensure client feedback is addressed and insights are shared
• Build strong, long‑term client relationships, including occasional in‑person meetings and travel (up to ~10%)

Qualifications

• Bachelor’s degree from a four‑year institution; majoring in marketing, economics, statistics, or business administration preferred
• 1–2 years of hands‑on experience buying/trading media across linear, streaming, and/or programmatic (DSPs)
• 2+ years of experience in post‑sales account management, client success, or client support roles, including exposure to senior or C‑level stakeholders
• Experience supporting performance‑focused advertisers or agencies, with an understanding of metrics such as CAC and ROAS
• Strong ability to communicate technical concepts clearly and tell compelling stories with data
• Confident presenter and active listener who comes prepared and adds value in every client interaction
• Comfortable collaborating with engineers, data teams, and marketers—problem solving, not selling
• Highly organized, detail‑oriented, and able to manage multiple client relationships effectively
• Bonus: familiarity with broader digital marketing channels (e.g., SEM, FB), advanced Excel skills, and experience with data visualization tools

Benefits

• Total compensation ($80,000 – $110,000 annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• 401(k), FSA, and commuter benefits
• $150 monthly spending account
• $1,000 annual continued education benefit
• $500 Newbie Productivity Perk
• Unlimited PTO and sick days
• Monthly Company Wellness Day OffSnacks, drinks, and catered lunches at the office
• Team building events
• Hybrid RTO of 2 days per week in office

Equal Employment Opportunity

At Tatari, we believe in cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated. As set forth in Tatari’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.