Client Services Lead – Waste Market Growth

Miningamigos; Northern (KY); Hybrid; USD 95,000 - 155,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

Employee assistance program

PTO and parental leave

Paid holidays

401(k) with employer match

Performance-based bonus eligibility

Employee referral bonuses

Tuition reimbursement

Pet insurance

Job summary

Brown and Caldwell is seeking a Client Services Manager to join the waste market sector team within our Private Sector Business Unit. The role focuses on supporting clients across the Northeast and US, with a track record in selling or delivering large capital projects and managing projects such as studies, investigations, and design for waste facilities.

The position balances project delivery with business development, maintaining 60–75% utilization and active client engagement.

Qualifications

• Minimum education required: bachelor’s degree in engineering, science, business, sales, or equivalent.
• 5+ years in environmental engineering and consulting with marketing/business development responsibilities.
• Experience with large capital projects or waste market sector preferred.

Responsibilities

• Support administration and performance of the client portfolio to achieve business outcomes.
• Serve as active CST member and contribute to client growth strategies and milestones.
• Maintain utilization targets and engage in client development activities.
• Build a track record delivering profitable assignments within area priorities.
• Communicate risks affecting client performance and BC exposure.
• Maintain accurate client data in BC information systems (e.g., WS+).
• Engage SMEs and Delivery leaders to broaden service impact.
• Expand client relationships across functions and levels; gather market intelligence.

Skills

Client portfolio development

Client relationships-building

Market research

Pursuit strategy development

Leadership potential

Presentation skills

Digital tools proficiency

Risk management

Governance principles

Team collaboration

Education

Bachelor’s degree in engineering, science, business, sales

Tools

WS+

Data systems

AI applications

Job description

Brown and Caldwell is seeking a Client Services Manager to join the waste market sector team within our Private Sector Business Unit. The role focuses on supporting clients across the Northeast and US, with a track record in selling or delivering large capital projects and managing projects such as studies, investigations, and design for waste facilities.

The position balances project delivery with business development, maintaining 60–75% utilization and active client engagement.