Client Services Lead — Veterinary Care & Client Experience

Spot on Vet; Westport (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Spot On Veterinary Hospital in Westport, CT, is seeking positive, professional Client Services Representatives for our luxury overnight care facility. FT and PT roles available, with a focus on delivering exceptional patient care and outstanding client service.

The team is close-knit and supportive, with opportunities to develop client relationships, handle inquiries by phone, email, and in person, and participate in marketing and financial tasks.

Qualifications

• A passion and dedication to providing an exceptional client experience to every client, every time.
• Excellent communication and organizational skills; ability to work in a fast-paced environment.
• Friendly, upbeat attitude and enjoys working with others and the public.
• Willingness to work at either the Stamford or Westport locations.

Responsibilities

• Acting as the first line of customer service - by phone, email, and in person;
• Financial management
• Marketing

Skills

Customer service

Communication

Organizational skills

Teamwork

Job description

Spot On Veterinary Hospital in Westport, CT, is seeking positive, professional Client Services Representatives for our luxury overnight care facility. FT and PT roles available, with a focus on delivering exceptional patient care and outstanding client service.

The team is close-knit and supportive, with opportunities to develop client relationships, handle inquiries by phone, email, and in person, and participate in marketing and financial tasks.