Client Service Representative - Westport

Spot on Vet; Westport (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Spot On Veterinary Hospital in Westport, CT, is seeking positive, professional Client Services Representatives for our luxury overnight care facility. FT and PT roles available, with a focus on delivering exceptional patient care and outstanding client service.

The team is close-knit and supportive, with opportunities to develop client relationships, handle inquiries by phone, email, and in person, and participate in marketing and financial tasks.

Qualifications

• A passion and dedication to providing an exceptional client experience to every client, every time.
• Excellent communication and organizational skills; ability to work in a fast-paced environment.
• Friendly, upbeat attitude and enjoys working with others and the public.
• Willingness to work at either the Stamford or Westport locations.

Responsibilities

• Acting as the first line of customer service - by phone, email, and in person;
• Financial management
• Marketing

Skills

Customer service

Communication

Organizational skills

Teamwork

Job description

Job description

In search of positive and professional Client Services Representatives for aluxury overnight care facility. Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Spot On Veterinary Hospital resides in a state-of-the-art facility, newly opened in Westport, Connecticut, in addition to our flagship location in Stamford, CT. We are looking for a select group of people to join us in our next phase of growth.

Our ideal candidates will be self-motivated and possess a passion for client relationships, with the understanding that we function as a highly supportive, close-knit team.

We have FT and PT positions available. The Client Services Representative performs a wide range of administrative activities related to exceptional patient care and outstanding client service. Duties to include, but not limited to:

• Acting as the first line of customer service - by phone, email, and in person;
• Financial management
• Marketing

Requirements

• A passion and a dedication to providing an exceptional client experience to every client, every time;
• Excellent communication and organizational skills- Ability to work well in a high-energy, fast-paced environment, wearing many hats without getting overwhelmed;
• Friendly, upbeat, positive attitude and enjoys working with others and the public;
• Willingness to work at either the Stamford or Westport locations

About Us

Our newly built Veterinary Hospital provides veterinary care for every stage of a pet’s life, including not only preventative medicine but specialty medicine as well. A luxury overnight care facility is housed inside Spot On Veterinary, offering magnificent suites appointed with all the amenities of the home, including beds, TVs, and access to our Doggie Daycare space for added enrichment during a pet’s stay. We have a Spa as well, offering everything from a quick freshening up to expert all-breed grooming.

Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Job Type: Full-time