Client Services & Lab Logistics Specialist

RJ Lee Group; Pasco (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

RJ Lee Group is seeking a highly organized Client Services and Sample Logistics Technician in Pasco, Washington. This role involves managing client operations and administrative tasks to support laboratory workflows. The ideal candidate will have a Bachelor's degree and 5+ years of experience in client services or administrative roles.

Responsibilities include serving as a primary contact for clients, overseeing invoicing, preparing reports, and assisting lab staff. Excellent communication and organizational skills are essential, alongside proficiency in Microsoft Office.

Qualifications

• 5+ years of experience in administrative operations or client services.
• Basic laboratory experience preferred.
• Reliable, self-motivated, and able to work independently.

Responsibilities

• Serve as the primary point of contact for client communication and support.
• Oversee client invoicing and ensure billing accuracy.
• Prepare and distribute internal and client-facing reports as needed.
• Provide lab staff with key information to support sample throughput.

Skills

Client communication

Organizational skills

Problem-solving

Attention to detail

Time management

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite (Word, Excel, Outlook, Teams)

Job description

RJ Lee Group is seeking a highly organized Client Services and Sample Logistics Technician in Pasco, Washington. This role involves managing client operations and administrative tasks to support laboratory workflows. The ideal candidate will have a Bachelor's degree and 5+ years of experience in client services or administrative roles.

Responsibilities include serving as a primary contact for clients, overseeing invoicing, preparing reports, and assisting lab staff. Excellent communication and organizational skills are essential, alongside proficiency in Microsoft Office.