Lab Operations & Client Services Specialist

RJ Lee Group, Inc; Pasco (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading laboratory services provider is seeking a Client Services and Sample Logistics Technician based in Pasco, Washington. Responsibilities include managing client communications, overseeing invoicing, and supporting laboratory operations. The ideal candidate should have a Bachelor's degree in Business Administration or a related field, with over 5 years of relevant experience in administrative operations. Strong proficiency in Microsoft Office and excellent communication skills are required. Basic laboratory experience is preferred.

Qualifications

• 5+ years of experience in administrative operations or client services required.
• Basic laboratory experience preferred.
• Strong communication and organization skills essential.

Responsibilities

• Serve as primary contact point for clients via phone and email.
• Oversee client invoicing and ensure billing accuracy.
• Prepare and distribute internal and client reports.

Skills

Client management experience

Attention to detail

Problem-solving ability

Time management skills

Education

Bachelor’s degree in Business Administration or related

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

A leading laboratory services provider is seeking a Client Services and Sample Logistics Technician based in Pasco, Washington. Responsibilities include managing client communications, overseeing invoicing, and supporting laboratory operations. The ideal candidate should have a Bachelor's degree in Business Administration or a related field, with over 5 years of relevant experience in administrative operations. Strong proficiency in Microsoft Office and excellent communication skills are required. Basic laboratory experience is preferred.