Client Services Intern - Summer, On-Site in Meridian

Airbase; Meridian (ID); Presencial; USD 42.000 - 50.000; Jornada completa

Descripción de la vacante

The Paylocity Client Services Internship offers a 12-week summer experience designed to give you a real look into a career in Client Services. You’ll learn how Account Managers build client relationships, solve problems, and deliver an exceptional client experience while gaining hands‑on experience that prepares you for a potential full-time opportunity after graduation.

This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available.

Formación

• Active enrollment in a bachelor’s degree program with an anticipated graduation between December 2027 and Spring 2028
• Preference for Business and Liberal Arts majors with a career interest in customer service, account management, and client success
• Must have a GPA of 3.0 or higher
• Experience with data entry and client interaction preferred
• Strong technical aptitude; proficient in Microsoft Word and Excel
• Excellent time management, critical thinking, and problem-solving skills
• Strong written and verbal communication skills for business correspondence
• High attention to detail and commitment to process adherence, including recognizing and maintaining confidentiality
• Ability to adapt in a fast-paced environment and work well in a team setting; willingness to jump in wherever necessary

Responsabilidades

• Communicate professionally with clients via phone and email to provide updates, gather information, and resolve routine inquiries
• Support high-volume client service operations by completing casework, processing requests, and resolving routine client issues in accordance with established service standards
• Review, investigate, and resolve client cases while ensuring accuracy, quality, and timely completion
• Assist with case routing, workload balancing, and assignment management to support operational efficiency and service delivery
• Complete project returns, processing cleanup, and other operational support activities to improve team productivity and client outcomes
• Accurately document client interactions, case activity, and resolutions within company systems
• Collaborate with Account Managers and cross-functional partners to elevate complex issues and ensure timely resolution of client needs

Conocimientos

Communication skills

Time management

Problem-solving

Teamwork

Confidentiality

Educación

Bachelor’s degree enrollment

Herramientas

Microsoft Word

Excel

Descripción del empleo

The Paylocity Client Services Internship offers a 12-week summer experience designed to give you a real look into a career in Client Services. You’ll learn how Account Managers build client relationships, solve problems, and deliver an exceptional client experience while gaining hands‑on experience that prepares you for a potential full-time opportunity after graduation.

This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available.