Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Bangor (ME); Remote; USD 32,000 - 42,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel service company in Bangor, Maine is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support and coordination. This role involves guiding clients with travel inquiries, ensuring accuracy in travel details, and maintaining communication throughout the planning process. Ideal candidates will possess strong communication and organizational skills, with the ability to work independently in a flexible remote environment. Previous customer service experience is a plus.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

A travel service company in Bangor, Maine is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support and coordination. This role involves guiding clients with travel inquiries, ensuring accuracy in travel details, and maintaining communication throughout the planning process. Ideal candidates will possess strong communication and organizational skills, with the ability to work independently in a flexible remote environment. Previous customer service experience is a plus.