Client Services Coordinator - Partnerships

Chicago Wolves; Glenview (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

The Chicago Wolves seek a Client Services Coordinator for managing sponsor relationships, ensuring alignment with their marketing partners' goals. Responsibilities include contract management, communication with partners, and participation in events. Ideal candidates are organized, team-oriented, and skilled in relationship management.

Qualifications

• Excellent oral, written communication, and presentation skills.
• Team-oriented with a willingness to handle multiple projects.
• History of academic excellence (GPA or standardized test scores).

Responsibilities

• Guide partnership marketing and fulfillment efforts.
• Manage aspects of the partner’s contract and the contract process.
• Attend all Wolves home games and other events.

Skills

Organizational skills

Time management

Communication skills

Relationship management

Education

Bachelor's degree (Business, Marketing, Sales, Communications preferred)

Job description

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CLIENT SERVICES COORDINATOR, PARTNERSHIPS

CHICAGO WOLVES, GLENVIEW, IL

JOB SUMMARY:

This position will be responsible for managing aspects of the Chicago Wolves sponsor/partner relationships to include contract management, contract execution, gameday execution, and renewal process, while assuring positive results to meet or exceed partners’ business goals.Client Services will serve as a conduit between the Chicago Wolves organization and their marketing partners.

RESPONSIBILITIES:

• Guide partnership marketing/fulfillment efforts for Chicago Wolves partners to ensure that the partner business needs are met.
• Communicate regularly with current partners through phone calls, email, personal appointments, and hospitality at Wolves events and games.
• Manage aspects of the partner’s contract and the contract process.
• Manage aspects of the A/R proces,s including invoice distribution, tracking, follow up and internal communication.
• Manage and directthe implementation of partnership initiatives.
• Co-manage partnership inventory for the Chicago Wolves.
• Develop an in-depth understanding and knowledge of the partner’s business strengths, weaknesses, and opportunities
• Cross-department coordination of activities with Graphics (Creative), Operations, Public Relations, Television Production, and Ticketing departments in order to proactively deliver value to partners and execution of contractual benefits.
• Identify value-added opportunities for the partnership portfolio.
• Manage partnership proof of performance/recap process, including creation of sponsorship recaps, compilation of all relevant information in the recap process.
• Business Dev. opportunities may exist in this role, secondary to Client Service
• Attendance at all Wolves home games and other events as scheduled
• Other duties as assigned.

REQUIREMENTS:

• Extremely strong organizational, time-management skills, and high attention to detail.
• Team-oriented attitude and willingness to handle multiple projects at one time.
• Excellent oral, written communication, and presentation skills.
• A strong focus on relationship management and customer retention.
• Ability to function in a fast-paced environment, handle multiple projects, and meet deadlines.
• Available to work flexible hours, including holidays, evening,s and weekends.

EDUCATION & EXPERIENCE:

• · Bachelor's degree required (Business, Marketing, Sales, Communications preferred).
• History of academic excellence measured by GPA and/or standardized test scores.
• Relevant sales or service experience required (sponsorship or media experience preferred).
• High energy; ability to remain focused on task-oriented goals and work independently.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

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