Client Services Coordinator I

UL, LLC; Lowell (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

Wellness program

401(k)

Job summary

UL Solutions in Lowell, AR seeks a detail-oriented professional to organize and process incoming client samples, maintain records, and resolve receipt issues. You will prepare reports and communicate schedules to clients, contributing to team deadlines while upholding UL’s Code of Conduct and security practices.

The role requires a diploma or equivalent with two years related experience; client services experience is a plus and strong written and verbal communication is essential.

Qualifications

• Diploma or equivalent, plus two years of directly related experience.
• Client services experience is a plus.
• Ability to use judgment in technical, client services, and management issues.
• Effective written and verbal communication and computer skills.

Responsibilities

• Organize and process incoming client samples and maintain records.
• Resolve any sample receipt issues with clients. Communicate project schedules to clients.
• Prepare and complete reports for assigned clients.
• Contribute to program team to ensure deadlines are met.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Skills

Client services

Communication

Judgment

Problem solving

Education

Diploma or equivalent

Tools

MS Word

Excel

Access

Job description

• Organize and process incoming client samples and maintain records.

• Resolve any sample receipt issues with clients. Communicate project schedules to clients.

• Prepare and complete reports for assigned clients.

• Contribute to program team to ensure deadlines are met.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

• Diploma or equivalent, plus two years of directly related experience.

• Client services experience is a plus.

• Ability to use judgment in technical, client services, and management issues.

• Effective computer and communication skills, written, and verbal.

• Experience with MSWord, Excel, and Access.

Total Rewards:

• This position is eligible for annual bonus compensation with a target payout of 5% of the base salary.
• This position also provides health benefits such as medical, dental and vision;
• wellness benefits such as mental and financial health;
• and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

#LI-NM1 #LI-Onsite

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.