Client Services Coordinator: Advocacy & Care Plans

Adelante-Development-Center; Albuquerque (NM); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) Retirement Plan

Paid Time Off (PTO)

NM Sick Leave

Holiday Pay

Employee referrals

Wellness programs

Scholarships

Employee loans

Store discounts

Job summary

Adelante is seeking a Service Coordinator to support clients and families by coordinating services and monitoring therapy plans. You will work with Adelante staff, guardians, and case managers to ensure individual service plans meet client needs and advocate for services.

You will manage crisis interventions, track ISP progress, and coordinate inter-agency efforts, while maintaining accurate reporting and funding for clients.

Qualifications

• High school diploma or GED required.
• Knowledge of therapies (PT, OT, SLP) preferred but not a must.
• Comfortable speaking and communicating in meeting environment.

Responsibilities

• Provide direct client support while working with clients; Hands on as needed.
• Able to implement goals, objectives and program plans for all assigned clients
• Provides crisis management, monitor therapy programs, monitors client ISP progress
• Coordinates the individualized service planning system to maximize each consumer’s progress
• Assists in implementing therapy plans; ensures communication between internal and external agency providers is clear and addresses the needs of the client
• Facilitates client meetings and staff in-services as needed
• Carries out the ISP meeting process; coordinates inter and intra-agency services; writes and implements individual training plans; trains consumers
• Implements all aspects of CaseLink ISP management software; ensures data collection on individual goals is performed regularly and accurately
• Completes all required reporting on consumer service plans, programs and progress in a timely manner; provides required reports to Medicaid Waiver and other agencies as needed.
• Responsible for monitoring client funding; assures adequate and current funding is in place for all clients on case load
• Knowledgeable of contracts and performance standards as related to position
• Serves as a resource person to each work team; identifies program strengths and weaknesses and assists in developing programs to maximize effectiveness.
• May assist in the development of the Resource Center and the physical layout of the program including but not limited to: development of resource materials list and submit orders to the Director of Employment Services; identify web sites appropriate for the consumers to access that will assist them in the job development process; monitor the use of the Resource Center and all materials assigned to the Center; develop employment related training curriculums; teach employment related classes to groups of participants referred from Adelante programs and any other outside resources.

Skills

Communication skills

Education

High School Diploma or GED

Job description

Adelante is seeking a Service Coordinator to support clients and families by coordinating services and monitoring therapy plans. You will work with Adelante staff, guardians, and case managers to ensure individual service plans meet client needs and advocate for services.

You will manage crisis interventions, track ISP progress, and coordinate inter-agency efforts, while maintaining accurate reporting and funding for clients.