Client Services Coordinator

24Restore; Ramsey (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/vision

Dental

Paid holidays

Vacation time

401(k) match

Bonus opportunities

Advancement opportunities

Training provided

Job summary

24Restore is seeking an entry-level Client Services Coordinator to join the Claims Department. You’ll support homeowners through the claims process and learn to prepare repair estimates with our software. No prior claims experience is required, as we provide full training and ongoing coaching.

If you’re detail-oriented, organized, and eager to grow, this is a great place to start your career. You’ll work in a full-time role (40+ hours per week), with paid training and leadership coaching.

Qualifications

• No prior claims experience required; full training provided.
• Strong typing and computer skills.
• Organized, dependable, and detail-oriented.
• Good written and verbal communication skills.
• Quick learner who adapts in a busy environment.
• Positive attitude and team-oriented.

Responsibilities

• Learn to create and submit repair estimates using company software.
• Communicate with homeowners, insurance adjusters, and internal teams.
• Track and follow up on claims to keep them moving forward.
• Keep accurate records of calls, emails, and documentation.
• Support the Claims team in solving problems and ensuring timely resolution.

Skills

Typing

Computer skills

Organization

Attention to detail

Verbal communication

Tools

Company software

Job description

About Us

24Restore is a local leader in emergency restoration, helping people recover from fire, water, mold, biohazard, and storm damage. We've proudly served the Twin Cities for over 25 years. We’re a fast-paced, growing team that values customer care, teamwork, and giving our employees the tools to succeed.

Job Title: Client Services Coordinator (Entry Level – Claims Department)

Job Summary

We’re looking for an entry-level Client Services Coordinator to join our Claims Department. In this role, you’ll support homeowners through the claims process, learn how to prepare repair estimates, and work closely with insurance companies and adjusters. No claims experience is required — we’ll provide full training and ongoing coaching. If you’re detail-oriented, organized, and eager to grow your career, this is a great opportunity to get started.

Key Responsibilities

• Learn to create and submit repair estimates using company software
• Communicate with homeowners, insurance adjusters, and internal teams
• Track and follow up on claims to keep them moving forward
• Keep accurate records of calls, emails, and documentation
• Support the Claims team in solving problems and ensuring timely resolution

What We’re Looking For

• No prior claims experience required — full training provided
• Strong typing and computer skills
• Organized, dependable, and detail-oriented
• Good written and verbal communication skills
• A quick learner who can adapt in a busy environment
• Positive attitude, team-oriented, and motivated to grow

What We Offer

• Full-time, stable position (40+ hrs/week)
• Paid training and ongoing coaching from leadership
• 100% employer-paid medical/vision for employees
• Dental, paid holidays, and vacation time
• 3.5% 401(k) match
• Bonus and advancement opportunities
• Benefits available after 90 days
• Monday to Friday, 8:00 am – 4:30 pm schedule (with overtime opportunities)