Client Services Associate — Financial Advisor Support

Morgan Stanley; Pasadena (CA); On-site; USD 35,152 - 90,000; Full time

Job summary

Morgan Stanley in Pasadena, CA seeks a Registered Client Service Associate to support Financial Advisor teams and deliver exceptional client service.

You will handle routine client inquiries, process transactions, assist with onboarding, and help manage accounts with accuracy and confidentiality in a fast-paced environment.

Ideal candidates will have a High School Diploma or higher, securities licenses, and 2+ years of industry experience, with strong interpersonal skills.

Qualifications

• High School Diploma or equivalent; college degree preferred.
• Active securities licenses: Series 7 and Series 66 or 63 and 65.
• Two+ years of industry experience preferred.
• Knowledge of financial services products such as equities and funds.
• Strong interpersonal and client service skills.

Responsibilities

• Support the FA team in cultivating client relationships.
• Execute money movements as requested by clients or FA team.
• Answer non-investment questions about client accounts and balances.
• Enter profile information and pre-fill documents clerically.
• Educate clients on digital tools and onboarding processes.
• Onboard and maintain client accounts with required docs.
• Provide account details to clients, including objectives and risk tolerance.
• Accept unsolicited or solicited orders as directed by FA team.
• Support marketing efforts and website updates for FAs teams.
• Assist FAs in delivering against business plans and service model.

Skills

Financial products

Interpersonal skills

Microsoft Office

Time management

Team player

Attention to detail

Multitasking

Adaptability

Communication

Education

High School Diploma/Equivalency

College degree preferred

Securities licenses (Series 7/66/63/65)

2+ years industry experience

Tools

MS Office

Job description

Morgan Stanley in Pasadena, CA seeks a Registered Client Service Associate to support Financial Advisor teams and deliver exceptional client service.

You will handle routine client inquiries, process transactions, assist with onboarding, and help manage accounts with accuracy and confidentiality in a fast-paced environment.

Ideal candidates will have a High School Diploma or higher, securities licenses, and 2+ years of industry experience, with strong interpersonal skills.