Client Services Specialist — Wealth Advisory Support

711 MS Smith Barney, LLC; Pasadena (CA); On-site; USD 34,000 - 90,000; Full time

Job summary

Morgan Stanley in Pasadena seeks a Registered Client Service Associate to support Financial Advisors and Private Wealth Advisors. You will assist with client inquiries, account maintenance, onboarding, and educating clients on digital tools while delivering service excellence.

You will manage routine tasks, coordinate meetings, and help execute the firm’s client-first service model in a fast-paced wealth-management environment.

Qualifications

• High School Diploma or Equivalency.
• College degree preferred.
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA).
• Two or more years of industry experience preferred.

Responsibilities

• Support FA/PWA/team in cultivating and enhancing new and existing client relationships.
• Execute money movement transactions at the request of the client and/or FA/PWA/team.
• Answer general non-investment questions concerning client accounts and provide balances.
• Enter profile information or pre-fill account documentation in clerical capacity.
• Educate or enroll clients in digital tools (MSOnline, eSign, eAuthorization).
• Onboard and maintain client accounts, collecting required documentation.
• Provide clients with details around their account information (investment objectives, risk tolerance).
• Accept or enter unsolicited or solicited orders in clerical capacity.
• Support marketing and business development initiatives for FAs/PWAs/teams.
• Stay current on policies, procedures, and platforms.

Skills

Client service

Interpersonal skills

Time management

Microsoft Office

Attention to detail

Team player

Adaptable

Education

High School Diploma

College degree preferred

Series 7 (GS)

Series 66 (AG/RA) or Series 63/65 (AG/RA)

Two+ years industry experience

Tools

Microsoft Office

Job description

Morgan Stanley in Pasadena seeks a Registered Client Service Associate to support Financial Advisors and Private Wealth Advisors. You will assist with client inquiries, account maintenance, onboarding, and educating clients on digital tools while delivering service excellence.

You will manage routine tasks, coordinate meetings, and help execute the firm’s client-first service model in a fast-paced wealth-management environment.