Client Services Associate

Sage Counseling Inc; Tucson (AZ); Hybrid; USD 18,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Annual merit increases

401k match

Paid holidays and life insurance

Job summary

SAGE Counseling Inc in Tucson, AZ is seeking a Client Services Associate to be the first point of contact for clients and referral sources. You will assist with appointment scheduling and provide administrative, coordination, and logistical support to triage inquiries.

The role is full-time, Monday–Friday, 8:30am–5:30pm, hybrid including work-from-home and the Tucson office. The ideal candidate is organized, detail-oriented, with scheduling/call center experience and bilingual Spanish/English

Qualifications

• Minimum High School Diploma or GED required.
• Bilingual (Spanish/English) required; strong scheduling background preferred.
• Experience with scheduling or call centers is desirable.
• Proficiency with Electronic Health Records and Microsoft Office is expected.

Responsibilities

• Process treatment referrals.
• Enter data into the electronic health record (EHR).
• Maintain client files.
• Make outgoing calls for services.

Skills

Bilingual

Scheduling experience

Call center experience

Organizational skills

Time management

Discretion and professionalism

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Services Associate

Support Tucson, AZ, US

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first point of contact for SAGE clients and referral sources. CSAs aid with appointment scheduling and a variety of administrative, coordination, and logistical services in support of triaging incoming referrals and general inquiries to SAGE.

• Processing treatment referrals
• Data entry into the electronic health record
• Maintaining client files
• Completing outgoing calls for services

The ideal candidate for this position is an organized, detail orientated individual who is able to manage multiple projects at once in a fast-paced environment, with strong work ethic and a background in office administrative.

This is a Full-Time position. Monday through Friday, 8:30am to 5:30pm.

Hybrid position, including work-from-home and in the Tucson SAGE office.

Pay: up to $22.00 per hour

Why join SAGE Counseling?

• Company-paid health/medical insurance!
• Annual merit-based compensation increases
• 401k company match
• Holiday, PTO, and employer-paid life insurance

• Bilingual (Spanish/English) required. Differential pay offered!
• Minimum High School Diploma or GED required.
• Eligible to successfully complete background check to obtain a Fingerprint Clearance Card
• Prior experience with scheduling or working in a call center environment preferred.
• Prior experience in behavioral health field strongly preferred
• Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, and Outlook)
• Strong sense of discretion and professionalism
• Strong organizational and time management skills

SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law.