Client Services Associate

Masterworks; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

An innovative fintech platform is seeking passionate Client Services Associates to engage potential investors in art as an asset class. This role involves making outbound calls, educating clients about the investment opportunities in art, and scheduling appointments with Senior Financial Advisors. Join a dynamic team in a collaborative environment where your contributions can significantly impact the business. With a focus on alternative investments, this position offers the chance to work at the intersection of finance, technology, and art. If you are driven, organized, and eager to make a difference, this opportunity is perfect for you.

Benefits

Daily catered lunches

Free admission to art museums

Health coverage

Dental coverage

Vision coverage

PTO

401k

Discounted Equinox membership

Happy hours

Company outings

Qualifications

• 1-5 years of experience in sales or financial services required.
• Strong communication skills and interest in alternative assets are essential.

Responsibilities

• Conduct outbound calls to potential investors and educate them about art investments.
• Schedule appointments with Senior Investment Advisors.

Skills

Sales experience

Advisory experience

Financial services experience

Excellent verbal communication

Excellent written communication

Highly organized

Results-driven

Competitive personality

Interest in alternative assets

Interest in art

Education

Finance degree

Business degree

Tools

CRM tools

Job description

About Masterworks:

Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. In just three short years, we have built a portfolio of nearly $800 million in world-class artworks, introducing over 700,000 individuals to the $1.7 trillion art market.

Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recently recognized as one of the Top 50 Startups in the US by LinkedIn.

In 2021, Masterworks achieved unicorn status raising $110M in its Series A fundraising round at a valuation exceeding $1 billion.

Our 200+ employees are based out of our offices at Brookfield Place in the Financial District of New York City. With an entirely in-office team, there are endless opportunities for collaboration, innovation, and learning.

Why Masterworks?

• Do you thrive on disruption?
• Do you want to live at the cutting edge of finance, technology, and art?
• Are you passionate about democratizing alternative investments?
• Do you enjoy meaningful work that has a noticeable impact on business performance?

If you answered “Yes” to any of the above, we’d love to hear from you!

Position Overview:

Masterworks is looking for Client Services Associates to do outbound work to potential investors by phone, igniting their interest in investing in art, and scheduling them to speak with one of our Senior Financial Advisors. We are seeking passionate individuals to educate investors about art as an asset class.

Responsibilities:

• Outbound dials to prospective customers
• Speaking to the inner workings of Masterworks, explaining art as an asset class
• Scheduling investor appointments with the Senior Investment Advisor team

Requirements or Skill Sets:

• 1-5 years of sales, advisory, or financial services experience
• Finance or Business degree
• Strong interest in alternative assets, financial markets, and macroeconomics
• Interest in art is a plus
• Experience using CRM tools is a plus
• Highly organized, results-driven, competitive personality
• Excellent verbal and written communication skills

Additional Requirements:

• Must be able to work full time out of our New York City office
• Must be eligible to work in the US - no exceptions

Benefits at Masterworks:

• Daily catered lunches
• Free admission to art museums and galleries
• Health, dental, and vision coverage with FSA options
• PTO and 401k
• Discounted Equinox membership
• Happy hours, company outings, social clubs, and more!

How does Masterworks think about compensation?

The on-target earnings for this role are between $80,000 - $90,000 (including commission).

The advertised pay scale reflects the good faith salary range for this role and is not a promise of a particular wage for any specific employee. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.