Client Services and Operations Manager for High End Workplace Catering

Componere Culinary and Events; Emeryville (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit Sharing

Job summary

Componere Culinary and Events is expanding its Pepita Catering division in the Bay Area. We seek a leader to manage high-profile client relationships, coordinate catering logistics, and ensure top-quality, allergen-conscious menus.

This role requires overseeing multiple orders, coordinating with chefs, and maintaining superb service levels across Berkeley and surrounding areas. The ideal candidate brings 3+ years in demanding hospitality settings, a strong safety mindset, and proficiency with

Qualifications

• 3+ years in Michelin-starred restaurants or similar where excellence is required.
• Attitude of caring about the quality of work, colleagues and clients.
• Proven experience managing catering logistics at scale with multiple orders and time-sensitive execution.
• Strong understanding of menu planning and dietary/allergen requirements.
• Excellent client-facing communication; calm, solutions-oriented, credible under pressure.
• Food safety certification (e.g., ServSafe Manager) or ability to obtain within 60 days.
• Comfort with scheduling tools and ability to track KPIs.
• Valid driver's license; willingness to travel across the Bay Area and Berkeley kitchen.

Responsibilities

• Communicate regularly with high level clients to maintain strong relationships and satisfaction.
• Participate in prospective client meetings.
• Communicate client preferences and requests to chefs.
• Manage logistics including delivery timing and staff scheduling.
• Streamline operations and develop SOPs.

Skills

Catering logistics

Client relationships

Menu planning

Food safety

Tools

Spreadsheets

Scheduling software

Job description

We (Componere Culinary and Events) recently launched a workplace catering division, called Pepita Catering, for small-to-mid size boutique firms that want the best for their teams.

Like Componere, Pepita focuses on chef-driven, seasonal cuisine prepared with care. We're very different that the typical corporate workplace caterer and want to stay that way!

Our culture (Componere was the first catering company in the country to win Inc. Magazine's Best Workplace in America Award) sets us apart and we have great benefits.

Key Responsibilities

Communicate regularly with high level clients to maintain a strong relationship and high level of satisfaction

Participate in prospective client meetings

Communicate client preferences and requests to chefs

Manage logistics including delivery timing and staff scheduling

Streamline operations and develop SOPs

Required

• 3+ years in Michelin starred restaurants or other hospitality setting where excellence is required, prefer at least 2 years in a management
• Attitude of caring about the quality of your work, your colleagues, and our clients
• Proven experience managing catering logistics at scale: multiple simultaneous orders, delivery routing, and time-critical execution.
• Strong understanding of menu planning and dietary/allergen requirements
• Excellent client-facing communication; calm, solutions-oriented, and credible under pressure.
• Food safety certification (e.g., ServSafe Manager) or ability to obtain within 60 days.
• Comfort with scheduling and spreadsheet tools; able to track and report on KPIs.
• Valid driver's license; willingness to be on-site early and travel between client locations across the Bay Area and the Berkeley kitchen.

Preferred

• Track record of managing and retaining B2B accounts, you can lead client meetings, build solutions-oriented proposals, and grow long-term partnerships.
• Experience in the SF Bay Area corporate catering market and familiarity with workplace catering.
• Bilingual (English/Spanish) or Conversational Spanish, which is useful for day-to-day communication with kitchen and delivery teams.

$70,000 – $90,000 per year, depending on experience

• Health insurance
• Paid time off
• Profit Sharing

Company Componere Culinary & Events

Job type Full-time

Based in Berkeley, CA

Also serving Menlo Park, San Francisco, and the greater SF Bay Area

Relocation Relocation assistance is NOT provided for this role

We are an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodation for applicants and employees with disabilities and for religious practices. Qualified applicants with arrest or conviction records will be considered in accordance with applicable fair chance laws.