Client Services Advocate for Cancer Care

Little Red Door Cancer Agency; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan with matching

Complimentary parking

Job summary

A nonprofit healthcare organization in Indianapolis seeks a Client Service Representative to connect with medically underserved cancer patients. You will assess eligibility, enter client data into Salesforce, and support clients through face-to-face and phone interactions. Strong communication skills and experience in social work are essential. The role involves a team-oriented setting with a focus on community service, requiring some evening and weekend availability.

Qualifications

• Team-oriented with high interpersonal communication skills.
• Experience with community resources.
• Ability to maintain client confidentiality.

Responsibilities

• Act as the first point of contact for clients via phone.
• Assess and determine client eligibility for services.
• Enter client information into the Salesforce database.

Skills

Communication skills

Teamwork

Professionalism

Confidentiality

Reliability

Education

Bachelor’s Degree in Social Work or related field

Tools

Microsoft Word

Excel

PowerPoint

Salesforce

Job description

A nonprofit healthcare organization in Indianapolis seeks a Client Service Representative to connect with medically underserved cancer patients. You will assess eligibility, enter client data into Salesforce, and support clients through face-to-face and phone interactions. Strong communication skills and experience in social work are essential. The role involves a team-oriented setting with a focus on community service, requiring some evening and weekend availability.