Client Services Administrator

Dynatron Software; Dallas (TX); Remote; Full time

Job summary

Dynatron Software is seeking a remote Client Services Admin to provide administrative support to the FileSmart team. The role requires excellent communication skills, attention to detail, and the ability to manage repetitive tasks while working independently. In return, the company offers a supportive work environment, competitive pay, and comprehensive benefits.

Benefits

Health, dental, and vision insurance

Stock options

Professional development opportunities

9 paid holidays

15 days PTO

Qualifications

• 1+ years of automotive or office experience required.
• Ability to learn new software applications.

Responsibilities

• Communicate with clients and internal contacts via phone and email.
• Review invoice data sets for validity.

Skills

Attention to detail

Communication

Organization

Tools

Google Workspace

Microsoft Office

Job description

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote Client Services Admin provides administrative support to our FileSmart team. This position is responsible for collaborating with dealer clients, completing administrative computer-based tasks, and working closely with internal teams to ensure success of our warranty reimbursement filing process.

Qualified Candidates Need:

• 1+ years of automotive experience or office experience
• Demonstrates enthusiasm and persistence in communicating with clients and team members
• Ability to maintain focus while performing repetitive, computer-based tasks
• Must be able to work independently, execute defined processes, and be well organized
• Must be attentive to detail, able to effectively manage time, manage multiple accounts and priorities, and able to work well in a remote environment
• Strong knowledge of Google Workspace and Microsoft Office
• Ability to learn new software applications and be comfortable working on diverse types of computer programs

Essential Duties & Responsibilities:

• Effectively communicate regularly with internal and external contacts via phone and email
• Digitally obtain invoices from Dealership Management Systems via secure remote screenshare or filesharing
• Review invoice data sets to ensure validity, and utilize PDF editing tools to prepare the data sets
• Utilize proprietary software to identify patterns in dealer’s warranty data
• Review daily/weekly reports and provide updates to management as necessary
• Maintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etc.
• Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
• Other duties and special projects assigned or approved by management

In Return for Your Expertise, You Will Receive:

• Excellent benefits including health, dental, and vision insurance, stock options, professional development opportunities, 9 paid holidays, and 15 days PTO.
• A welcome “swag bag” with branded clothing as an official welcome to the team.
• The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!

Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation Range: $18-$20/hr