Client Services & Administrative Professional

Pedagog Recruiting & Careers; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Pedagog Recruiting & Careers is seeking a dependable Client Services & Administrative Professional to support client interactions and daily office operations in Carmel, Indiana. The role emphasizes accuracy, discretion, and a proactive approach to tasks.

The ideal candidate has proven reliability, strong communication, and comfort learning new software. This position requires excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in a professional office or client-facing environment.
• Reliability and a history of tenure with employers.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and ability to learn new software.

Responsibilities

• Provide professional, responsive service to clients and customers by phone, email, and other channels.
• Serve as a reliable point of contact and address questions, requests, and issues promptly.
• Maintain organized records, documentation, and correspondence.
• Use Microsoft Office applications (Outlook, Word, Excel) to complete day-to-day tasks.
• Navigate various software programs, online platforms, and technology tools.
• Coordinate information and communicate effectively with clients, coworkers, and leadership.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Follow established processes and identify opportunities to improve efficiency and customer experience.
• Handle confidential or sensitive information with professionalism and discretion.

Skills

Customer service

Interpersonal skills

MS Office

Organizational skills

Communication

Tools

Outlook

Word

Excel

Job description

Client Services & Administrative Professional

Position Overview

We are seeking a dependable, professional, and customer-focused individual to join our team. The ideal candidate has experience working in a professional environment, is comfortable interacting directly with clients and customers, and is confident learning and using technology.

This position is a great fit for someone who is organized, communicates well, takes ownership of their responsibilities, and has demonstrated stability and commitment throughout their career. Industry-specific experience is not required; we are most interested in finding someone with strong professional experience, good judgment, and the ability to learn.

Key Responsibilities

• Provide professional, responsive service to clients and customers by phone, email, and other communication channels.
• Serve as a reliable point of contact and ensure questions, requests, and issues are handled accurately and promptly.
• Maintain organized records, documentation, correspondence, and other business information.
• Use Microsoft Office applications, including Outlook, Word, and Excel, to complete day-to-day responsibilities.
• Navigate various software programs, online platforms, and technology tools efficiently.
• Coordinate information and communicate effectively with clients, coworkers, and leadership.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Follow established processes while identifying opportunities to improve efficiency and customer experience.
• Handle confidential or sensitive information with professionalism and discretion.

What We're Looking For

• Previous experience in a professional office, business, administrative, customer service, account management, or client-facing environment.
• Demonstrated history of reliability and good tenure with previous employers.
• Strong customer service and interpersonal skills with experience communicating directly with clients or customers.
• Working proficiency with Microsoft Office, particularly Outlook, Word, and Excel.
• Comfortable using technology and learning new software, systems, and online platforms.
• Strong written and verbal communication skills.
• Organized, detail-oriented, and able to follow through on responsibilities without constant supervision.
• Professional demeanor and ability to represent the organization positively.
• Ability to prioritize responsibilities and work effectively in a fast-paced environment.

Ideal Candidate

The right person does not necessarily need experience in our specific industry. We are looking for someone who has built a solid professional track record and can demonstrate that they are dependable, adaptable, technology-comfortable, and excellent with people.

Candidates who have worked in areas such as professional services, banking, insurance, healthcare administration, recruiting, property management, account management, office administration, hospitality, or other customer-facing professional environments may be particularly successful in this role.

Most importantly, we are looking for someone who wants to find a company where they can contribute, develop their skills, and build long-term career stability.