Client Services Admin

Air Sea Packing Group, LLC; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Direct Deposit

Medical, dental and vision coverage

Long term disability insurance

Life insurance

AD&D insurance

Paid vacations

Paid holidays

401(k)

Job summary

Rest Assured, LLC is seeking a client services administrator to grow with the team. You will connect our company, services, and clients, supporting managers and pursuing new client opportunities.

Responsibilities include coordinating movables delivery, tracking feedback, and handling phones and emails to ensure outstanding customer service. A focus on white-glove, luxury logistics is valued.

Qualifications

• Experience or desire to grow in art, furniture, and fine art logistics.
• Sales/Marketing experience a plus.
• White Glove knowledge or background in high end sales.
• Exceptional phone and email communication.
• Exceptional Customer Service.

Responsibilities

• Support client managers with maintaining & developing client relationships.
• Support the pursuit of new clientele opportunities.
• Coordinate delivery/pick-up of movables with CSR/Warehouse staff, vendors and carriers.
• Track and log feedback for discussion and possible implementation.
• Provide general customer service including phone and email handling.

Skills

Art & logistics passion

Sales/Marketing experience

White Glove service

Phone & email communication

Customer service excellence

Job description

Rest Assured, LLC is seeking a client services admin w/ passion, intelligence, and ambition to grow. You will serve as an integral connection combining our company, services, and clients.

Responsibilities:

• Support client managers with maintaining & developing client relationships.
• Support the pursuit of new clientele opportunities.
• Orchestrate delivery/pick-up of movables in collaboration with CSR/Warehouse staff including vendors, common carriers, and local delivery.
• Track/Log feedback and integrate it for discussion and possible implementation.
• General customer service including answering phones, directing calls and clients.

Requirements:

• Experience/Desire to grow in the world of art, furniture, and fine art logistics.
• Sales/Marketing experience a plus.
• White Glove knowledge or background in high end sales.
• Exceptional phone and email communication.
• Exceptional Customer Service.

We offer a competitive salary and comprehensive benefits package including:

Benefits:

• Direct Deposit.
• Medical, Dental and Vision Coverage.
• Long Term Disability Insurance.
• Life Insurance.
• Accident Death & Dismemberment Insurance.
• Paid Vacations.
• Paid Holidays.
• 401(k).