Client Services Admin

AirSea Packing Group Ltd; Jessup (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k)

Job summary

AirSea Packing Group is looking for a client services admin who is passionate and ambitious. You will be the crucial link between our company and clients, supporting client managers in developing relationships and pursuing new clientele opportunities.

Key responsibilities include orchestrating deliveries, tracking client feedback, and ensuring exceptional customer service through effective communication.

The position offers a competitive salary and a comprehensive benefits package.

Qualifications

• Experience or desire to grow in art and furniture logistics.
• Background in high-end sales preferred.
• Exceptional phone and email communication skills.

Responsibilities

• Support client managers in client relationship management.
• Assist in pursuing new client opportunities.
• Coordinate delivery and pick-up of items with warehouse staff.
• Track and log client feedback for discussion.
• Provide general customer service and answer calls.

Skills

Customer Service

Communication

Sales/Marketing

Client Relationship Management

Logistics Coordination

Job description

AirSea Packing Group is seeking a client services admin w/ passion, intelligence, and ambition to grow. You will serve as an integral connection combining our company, services, and clients.

Responsibilities

• Support client managers with maintaining & developing client relationships.
• Support the pursuit of new clientele opportunities.
• Orchestrate delivery/pick-up of movables in collaboration with CSR/Warehouse staff including vendors, common carriers, and local delivery.
• Track/Log feedback and integrate it for discussion and possible implementation.
• General customer service including answering phones, directing calls and clients.

Requirements

• Experience/Desire to grow in the world of art, furniture, and fine art logistics.
• Sales/Marketing experience a plus.
• White Glove knowledge or background in high end sales.
• Exceptional phone and email communication.
• Exceptional Customer Service.

We offer a competitive salary and comprehensive benefits package including:

Benefits

• Direct Deposit.
• Medical, Dental and Vision Coverage.
• Long Term Disability Insurance.
• Life Insurance.
• Accident Death & Dismemberment Insurance.
• Paid Vacations.
• Paid Holidays.
• 401(k).