Client Services Support

AirSea Packing Group Ltd; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k)

Paid Vacations

Paid Holidays

Job summary

A logistics company based in New York City is seeking a client services admin to support the growth of client relationships and overall service management. The ideal candidate will have experience in high-end logistics, strong communication skills, and a passion for art and furniture. Responsibilities include assisting client managers, coordinating deliveries, and general customer service. This role comes with comprehensive benefits including medical coverage and a 401(k).

Qualifications

• Experience in art, furniture, and fine art logistics preferred.
• Strong background in high-end sales or White Glove service is a plus.
• Exceptional oral and written communication skills.

Responsibilities

• Support client managers with maintaining and developing client relationships.
• Orchestrate delivery/pick-up of movables with CSR/Warehouse staff.
• Handle general customer service including answering phones.

Skills

Communication skills

Customer service

Sales/Marketing experience

Job description

AirSea Packing Group is seeking a client services admin with passion and ambition to grow. You will serve as an integral support in creating synergy between our company, services, and clients.

Responsibilities

• Support client managers with maintaining & developing client relationships.
• Support the pursuit of new clientele opportunities.
• Orchestrate delivery/pick-up of movables in collaboration with CSR/Warehouse staff including vendors, common carriers, and local delivery.
• Track/Log feedback and integrate it for discussion and possible implementation.
• General customer service including answering phones, directing calls and clients.

Requirements

• Experience/Desire to grow in the world of art, furniture, and fine art logistics.
• Sales/Marketing experience a plus.
• White Glove knowledge or background in high-end sales.
• Exceptional phone and email communication.
• Exceptional Customer Service.

Benefits

• Direct Deposit.
• Medical, Dental and Vision Coverage.
• Long-Term Disability Insurance.
• Life Insurance.
• Accident Death & Dismemberment Insurance.
• Paid Vacations.
• Paid Holidays.
• 401(k).