Client Services & Accounts Coordinator

Stifel; Holland (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k plan

Wellness initiatives

Life insurance

Paid time off

Job summary

Stifel is seeking a Client Services Associate to support Financial Advisors with opening and maintaining client accounts and records, while performing a wide range of administrative tasks.

You will handle client communications, document collection, and recordkeeping, and may enter trades as directed by Financial Advisors. This role requires strong Excel/Word/Outlook skills, customer service excellence, and the ability to manage multiple tasks in a fast-paced financial-services environment.

Qualifications

• Minimum Required: High School Diploma or equivalent.
• Minimum Required: 2 years clerical/related industry.

Responsibilities

• Assist Financial Advisors with opening and maintenance of client accounts and records.
• Perform administrative duties including word processing, mailings, filing, answering phones.
• Obtain approvals for FA communications and advertisements.
• Provide customer service and may enter trades as directed by FA(s).
• Provide quotes and account-related information to assist clients when appropriate.
• Provide reports and information to FA(s) as requested.
• Identify situations that need escalation to FA(s) or Branch Manager.
• Perform other duties and projects as assigned by FA(s) or Branch Manager.

Skills

Administrative Knowledge

Industry Knowledge

Time Management

Critical Thinking

Customer and Interpersonal Skills

Communication Skills

Education

High School Diploma or equivalent

2 years clerical/related industry

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Stifel is seeking a Client Services Associate to support Financial Advisors with opening and maintaining client accounts and records, while performing a wide range of administrative tasks.

You will handle client communications, document collection, and recordkeeping, and may enter trades as directed by Financial Advisors. This role requires strong Excel/Word/Outlook skills, customer service excellence, and the ability to manage multiple tasks in a fast-paced financial-services environment.