Client Services Account Manager | Hybrid + Growth Perks

AKA NYC Limited; New York (NY); Hybrid; USD 66,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Dental

PTO

Hybrid work model

Training fund

Student loan assistance

Parental leave

Sabbatical

Pet-friendly office

Job summary

AKA NYC Limited in New York, NY seeks a Client Services Account Manager to liaise with all departments and drive strategy across multiple accounts.

You will support Account Directors, build client relationships, translate briefs into internal plans, manage timelines, and assist with budgeting while collaborating with creative and media teams. This role offers a hybrid work model in a dynamic, arts and entertainment context.

Qualifications

• 3–5 years of experience in client account roles such as account executive/coordinator.
• Strong client relationship and project management skills with ability to manage multiple priorities.
• Proactive, resourceful with sound judgment in solving client needs.
• Entrepreneurial spirit; ability to work autonomously.
• Ability to contribute to campaign strategy and collaborate with creative, media and other teams.

Responsibilities

• Support Account Directors and leads in delivering excellent client service and managing expectations.
• Build strong relationships with clients and external partners.
• Translate briefs into clear internal plans; manage timelines and campaigns from planning to completion.
• Partner with Creative Studio to develop plans and improve workflows.
• Prepare for and lead client meetings with agendas, decisions, and action items.
• Support campaign strategy and media planning where appropriate.
• Handle weekly billing, estimates, invoicing, and budget support.
• Coach Account Coordinators and anticipate peak periods, advising on process improvements.

Skills

Client relationship

Project management

Communication

Autonomous / self-starter

Cross-functional teamwork

Tools

Microsoft Office

PowerPoint

Excel

Asana

Job description

AKA NYC Limited in New York, NY seeks a Client Services Account Manager to liaise with all departments and drive strategy across multiple accounts.

You will support Account Directors, build client relationships, translate briefs into internal plans, manage timelines, and assist with budgeting while collaborating with creative and media teams. This role offers a hybrid work model in a dynamic, arts and entertainment context.