Client Service Specialist: Growth & Training in Home Care

Interim HealthCare of Augusta; Joliet (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation Pay

Online training

CEUs

Work-life balance

Career growth

Job summary

Interim HealthCare in Joliet, IL is seeking a Client Service Representative to support scheduling and staffing for home care services. You will collaborate with the Client Service Supervisor to ensure quality and compliance in daily operations.

The role emphasizes strong communication, attention to detail, and the ability to handle administrative tasks across marketing, payroll, and collections. Ongoing training and growth opportunities are highlighted.

Qualifications

• Minimum 1 year experience in healthcare or related industry.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills with clinical and non-clinical staff.
• Strong organizational skills, attention to detail and computer software proficiency.

Responsibilities

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions assist with office functions such as marketing, payroll and collections.

Skills

Healthcare experience

Communication skills

Organizational skills

Computer proficiency

Job description

Interim HealthCare in Joliet, IL is seeking a Client Service Representative to support scheduling and staffing for home care services. You will collaborate with the Client Service Supervisor to ensure quality and compliance in daily operations.

The role emphasizes strong communication, attention to detail, and the ability to handle administrative tasks across marketing, payroll, and collections. Ongoing training and growth opportunities are highlighted.