Client Service Specialist — Growth & Training in Banking

Automatic Data Processing, Inc.; Bonner Springs (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Mutual Savings Association in Kansas is seeking a Client Service Representative to welcome clients, process transactions accurately, and build trusted relationships.

You will help clients with everyday banking needs, identify opportunities to connect them with solutions, and follow all security and privacy procedures while growing your banking knowledge. Training and coaching support is provided for career growth.

Qualifications

• High school diploma or equivalent required.
• Prior banking or cash handling experience preferred, but not required.
• Retail, restaurant, office, or client service experience is helpful.
• Exceptional client service, communication, and problem-solving skills.
• Strong attention to detail and commitment to accuracy.
• Ability to follow procedures, maintain confidentiality, and learn banking systems.
• A professional, dependable, and positive attitude.
• A drive to learn, grow, and help others succeed.

Responsibilities

• Serve with excellence. Welcome clients with warmth, professionalism, and a helpful attitude in every interaction.
• Support everyday banking needs. Process deposits, withdrawals, payments, transfers, and other client transactions accurately and efficiently.
• Build trusted relationships. Listen carefully, answer basic account questions, and help clients feel confident and cared for.
• Connect clients with solutions. Identify when a client may need additional support and make appropriate referrals to the right team member.
• Protect and perfect. Follow all cash handling, balancing, security, fraud prevention, confidentiality, and compliance procedures.
• Grow your knowledge. Complete training and continue building your understanding of banking products, services, systems, and client service expectations.
• Contribute to the team. Help maintain a clean, organized, professional branch environment and support a culture of teamwork and accountability.

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Professionalism

Teamwork

Willingness to learn

Education

High school diploma or equivalent

Job description

Mutual Savings Association in Kansas is seeking a Client Service Representative to welcome clients, process transactions accurately, and build trusted relationships.

You will help clients with everyday banking needs, identify opportunities to connect them with solutions, and follow all security and privacy procedures while growing your banking knowledge. Training and coaching support is provided for career growth.