Client Service Rep: Grow Your Banking Career & Help People

Mutual Savings Association; Bonner Springs (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Mutual Savings Association in Kansas is seeking a Client Service Representative who welcomes clients, processes transactions accurately, and helps customers find the right financial solutions. This entry‑level banking role emphasizes service, integrity, and ongoing training to grow your career in a trusted community bank.

You’ll handle deposits, withdrawals, transfers, and basic account questions, build relationships, and refer clients to the right team when specialized help is needed.

Qualifications

• High school diploma or equivalent required.
• Prior banking or cash handling experience preferred, but not required.
• Exceptional client service, communication, and problem-solving skills.
• Strong attention to detail and commitment to accuracy.
• Ability to follow procedures, maintain confidentiality, and learn banking systems.

Responsibilities

• Welcome clients with warmth, professionalism, and a helpful attitude in every interaction.
• Process deposits, withdrawals, payments, transfers, and other client transactions accurately and efficiently.
• Listen carefully, answer basic account questions, and help clients feel confident and cared for.
• Identify when a client may need additional support and refer to the right team member.
• Follow all cash handling, balancing, security, fraud prevention, confidentiality, and compliance procedures.
• Complete training and continue building knowledge of banking products, services, systems, and client service expectations.
• Maintain a clean, organized, professional branch environment and support teamwork and accountability.

Skills

Customer service

Attention to detail

Communication

Problem solving

Teamwork

Professionalism

Willingness to learn

Education

High school diploma or equivalent

Tools

Banking software

Job description

Mutual Savings Association in Kansas is seeking a Client Service Representative who welcomes clients, processes transactions accurately, and helps customers find the right financial solutions. This entry‑level banking role emphasizes service, integrity, and ongoing training to grow your career in a trusted community bank.

You’ll handle deposits, withdrawals, transfers, and basic account questions, build relationships, and refer clients to the right team when specialized help is needed.