Client Service Specialist: Growth, Benefits & Training

Top O' Michigan Insurance Solutions - TOMIA247; Traverse City (MI); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision options

401(k) with company match

Paid time off and holidays

Profit-sharing and incentive programs

Continuing Education Allowance

Job summary

Top O' Michigan Insurance Solutions - TOMIA247, located in Traverse City, is seeking a Client Service Specialist to join their team. This full-time position offers strong career growth and competitive benefits, such as medical, dental, and vision options, along with a 401(k) plan.

As a Client Service Specialist, you will assist clients and support account managers, handling inquiries and processing payments. If you have strong communication skills and a team-oriented attitude, we invite you to apply and build a rewarding career in insurance.

Qualifications

• Ability to multitask in a fast-paced environment.
• Willingness to learn and grow in an insurance career.
• A Michigan insurance license is a plus.

Responsibilities

• Answer and manage inbound calls.
• Assist personal and commercial lines clients.
• Process client payments and endorsements.
• Handle glass and tow claims.
• Counsel clients on insurance-related questions.
• Issue ID cards and update client information.
• Prepare and distribute policy documents.
• Support account managers and producers as needed.
• Strengthen client relationships through engagement.

Skills

Strong communication skills

Customer service

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Top O' Michigan Insurance Solutions - TOMIA247, located in Traverse City, is seeking a Client Service Specialist to join their team. This full-time position offers strong career growth and competitive benefits, such as medical, dental, and vision options, along with a 401(k) plan.

As a Client Service Specialist, you will assist clients and support account managers, handling inquiries and processing payments. If you have strong communication skills and a team-oriented attitude, we invite you to apply and build a rewarding career in insurance.