Client Service Specialist: Career Growth & Benefits

Spire America Holdings Inc; Traverse City (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision options

401(k) with company match

Paid time off and holidays

Profit-sharing and incentive programs

Continuing Education Allowance

Job summary

Spire America Holdings Inc in Traverse City is seeking a Client Service Specialist to assist clients and support account managers. This full-time role includes managing client inquiries, processing payments, and ensuring smooth policy servicing.

Joining our team means a supportive workplace with opportunities for professional development, competitive benefits including medical and 401(k) with company match. No insurance experience? No problem—we provide training!

Qualifications

• Strong communication and customer service skills are essential.
• Ability to multitask in a fast-paced environment is required.
• Willingness to learn and grow in an insurance career is necessary.

Responsibilities

• Answer and manage inbound calls.
• Assist personal and commercial lines clients.
• Process client payments and endorsements.
• Handle glass and tow claims.
• Counsel clients on insurance-related questions.

Skills

Strong communication skills

Customer service skills

Ability to multitask

Team-oriented attitude

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Spire America Holdings Inc in Traverse City is seeking a Client Service Specialist to assist clients and support account managers. This full-time role includes managing client inquiries, processing payments, and ensuring smooth policy servicing.

Joining our team means a supportive workplace with opportunities for professional development, competitive benefits including medical and 401(k) with company match. No insurance experience? No problem—we provide training!