Client Service Specialist AMHS/Case Management Critical Support

Ceicmh; Lansing (MI); On-site; USD 37,000 - 42,000; Full time

Job summary

CMHA-CEI in Lansing, MI, is hiring a professional to provide direct and indirect mental health services within a short-term crisis intervention program.

The role includes case management, group facilitation, and outreach to adults with serious mental illness and/or co-occurring disorders.

Qualifications

• Bachelor's degree in Social Work, Psychology or other related field required.
• One year of professional experience with adults with serious mental illness and/or co-occurring disorder required; two years considered case-by-case.
• Must be able to operate a computer and gain proficiency in CMHA-CEI’s computer systems.
• Effective written and verbal communication skills required.
• Valid Michigan driver’s license and reliable transportation for job use required.

Responsibilities

• Provide case management, facilitate groups, and outreach to consumers with multiple needs.
• Recommend referrals to programs and services in the community.
• Maintain detailed case documentation and ensure program activities align with CMHA-CEI policies.

Skills

Written communication

Verbal communication

Case management

Group facilitation

Education

Bachelor's degree in Social Work or Psychology

Tools

CMHA-CEI computer systems

Job description

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply.

CMHA-CEI’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.

Responsibilities

Under the supervision of a Coordinator or Supervisor, serves as a professional performing a wide range of direct and indirect mental health services within a specific program or area of assignment to consumers with a chronic mental illness and possibly developmental disability and/or substance abuse issues.Recommends referrals to various programs, program components and other services in the community.Provide case management; facilitation of a variety of groups; outreach to consumers with multiple needs; and mental health services in a short-term crisis intervention program.Responsible for detailed case documentation.Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.

Requirements

Bachelor's degree in Social Work, Psychology or other related field required.A minimumof one year of professional experience with adults with primary diagnoses of a serious and persistent mental illnessand/or co-occurring disorder is required. On a case-by-case basis, may assess and consider an applicant with twoyears of paraprofessional work experience with adults with primary diagnoses of a serious and persistent mentalillness and/or co-occurring disorder. Must be able to operate a computer and have the ability to gain proficiency inCMHA-CEI’s computer systems. Ability to communicate effectively both in writing and verbally is required.Possession of a valid Michigan driver’s license and access to reliable transportation for job related use is required.

Conditional Employment Requirements

Employment offers for this position will be contingent upon the results of a background verification and credentialing procedure consisting of: Michigan State Police clearance check, verification of a professional license, Medicaid/Medicare verification, verification of an acceptable Michigan driving record, educational background check and verification of an acceptable work history. Must be able to pass pre-employment drug screen.

Salary/Hours

$27.12 – $30.37 per hour.40 hours per week, Monday – Friday 8am-5pm.

Location

Adult Mental Health Services/Case Management Services, Lansing, Michigan