Client Service Specialist

NurseCore; Santa Barbara (CA); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Competitive pay

Supportive team environment

Opportunity for growth

Meaningful work helping patients remain safe at home

Job summary

NurseCore in Santa Barbara is seeking a part-time Client Service Specialist to support patient scheduling and staffing coordination within a dynamic home care environment. Responsibilities include coordinating referrals, scheduling caregivers, and maintaining compliance with documentation.

The ideal candidate will have customer service or healthcare experience and strong organizational skills. Employment contingent upon background check and drug screening. Join a supportive team and make a difference in patients' lives!

Qualifications

• 1+ year of customer service or healthcare experience preferred.
• Home healthcare experience preferred.
• Experience using technology platforms and Microsoft Office Suite.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate home care referrals and staffing assignments.
• Schedule qualified caregivers for patient cases.
• Ensure orders and documentation are current.
• Support recruiting and hiring efforts.
• Maintain compliance with credentialing requirements.
• Assist with employee counseling and service issue resolution.
• Support office operations as needed.

Skills

Customer service experience

Healthcare experience

Technology platform usage

Microsoft Office Suite

Strong communication skills

Organization skills

Problem-solving skills

Job description

Part-Time: Monday, Thursday, Friday | 8:00 AM – 5:00 PM On-Call: 3 nights per week Salary Range: $19-$21 per hour

NurseCore is seeking a Client Service Specialist to support patient scheduling, staffing coordination, and daily branch operations in a fast-paced home care environment.

Key Responsibilities

• Coordinate home care referrals and staffing assignments
• Schedule qualified caregivers for patient cases
• Ensure orders and documentation are current
• Support recruiting and hiring efforts
• Maintain compliance with credentialing requirements
• Assist with employee counseling and service issue resolution
• Support office operations as needed

Qualifications

• 1+ year of customer service or healthcare experience preferred
• Home healthcare experience preferred
• Experience using technology platforms and Microsoft Office Suite
• Strong communication, organization, and problem-solving skills
• Ability to multitask in a fast-paced environment

Why Join NurseCore?

• Competitive pay
• Supportive team environment
• Opportunity for growth
• Meaningful work helping patients remain safe at home

Additional Information

Employment is contingent upon successful completion of a background check and drug screening, where permitted by applicable law.

We are an Equal Opportunity Employer and comply with all California employment laws.