Client Service & Sales Rep - Flexible Schedule & Growth

Benjamin Franklin Plumbing of Danbury, CT; Danbury (CT); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Job summary

A plumbing services provider in Danbury, CT is looking for a Client Service Representative. This role involves answering incoming calls, ensuring satisfactory client communication, and booking service appointments. The ideal candidate must have a high school diploma, strong verbal skills, and a customer service background. The position offers competitive pay and flexible scheduling with opportunities for growth and training in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• Above-average verbal and telephone communication skills are essential.
• Must have good computer software skills.
• Prior customer service and phone sales experience preferred.

Responsibilities

• Answer incoming client telephone calls and form client impressions.
• Maintain courteous communication with clients.
• Ensure calls are answered before the fourth ring.
• Notify clients of any delays in plumber arrival.
• Book annual appointments with membership customers.
• Possess a sales mentality.

Skills

Communication skills

Customer service

Sales mentality

Computer software skills

Education

High school diploma or equivalent

Job description

A plumbing services provider in Danbury, CT is looking for a Client Service Representative. This role involves answering incoming calls, ensuring satisfactory client communication, and booking service appointments. The ideal candidate must have a high school diploma, strong verbal skills, and a customer service background. The position offers competitive pay and flexible scheduling with opportunities for growth and training in a supportive environment.