Client Service Representative Swing shift Speedway

Noah's Animal Hospitals; Indianapolis (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus and overtime

Paid Time Off

Benefits package

Scrub allowance

Pet discounts

Employee assistance

401k options

Disability insurance

LifeLock

Development program

Job summary

Noah's Animal Hospitals is seeking a Client Service Representative for the Veterinary Specialty and Emergency Center – West in Indianapolis. This full-time swing-shift role (2p–10p) includes every-other weekend work, with a focus on compassionate client service and patient advocacy to help pets and their families.

The CSR will engage with clients, coordinate appointments, and support a welcoming, efficient clinic environment while upholding our core values of empathy, excellence, and teamwork.

Qualifications

• High School Diploma or equivalent required.
• One-year related experience with Veterinary client service is required.

Skills

Communication skills

Client service

Compassion

Team player

Education

High School Diploma or equivalent

Job description

Client Service Representative

Available openings

Facility: Veterinary Specialty and Emergency Center (Speedway)

Schedule: Full-Time, Swing Shift (2p-10p), with every other Saturday/Sunday requirement.

About The Position

At Noah’s Animal Hospitals the needs of the pet and pets’ family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. As a Client Service Representative (‘CSR’) your stellar communication skills will directly contribute to providing competent and compassionate health care for pets and a warm memorable experience for their human families. Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career. We’re looking for an enthusiastic, compassionate, and skilled CSR to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place!

Veterinary Specialty and Emergency Care - West

Veterinary Specialty and Emergency Care - West is located on the west side of Indianapolis, near Speedway on Crawfordsville Road. We are open 24 hours a day, 365 days a year. We are proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence.

Benefits

Our valued staff members of Noah's Animal Hospitals receive the following benefits:

• Industry Leading Pay with opportunities for bonus, overtime, and increases
• Paid Time Off
• Paid Holidays
• Comprehensive Benefits (Health, Vision and Dental)
• $100 Scrub Allowance
• Discounts on services provided and products dispensed for your own personal pets
• An Employee Assistance Program - for you and your household
• Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
• Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back

Our Core Values

• Compassion
• Easy to do Business With
• Passion
• Integrity
• Memorable Client Experiences
• Excellence
• Helpful
• The Right People

Qualifications

• High School Diploma or equivalent required.
• Required One-year related experience with Veterinary client service.