Client Service Representative I (Teller)

United Business Bank; Village of Mexico (NM, NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Client Service Representative I, where you'll thrive in a supportive team environment. This role is pivotal in providing excellent customer service by handling transactions and assisting clients with their banking needs. With a focus on community and small to medium-sized businesses, you'll play a key role in maintaining client relationships and ensuring their satisfaction. The position offers a comprehensive benefits package, including medical, dental, and a generous vacation policy. If you're a self-starter with strong communication skills and a passion for helping others, this opportunity is perfect for you!

Benefits

Medical insurance

Dental insurance

Vision insurance

401K

Generous vacation policy

Short and long term disability insurance

Flexible spending account

Qualifications

• Self-starter with an entrepreneurial spirit who thrives in a team.
• Minimum of 1-year cash handling or teller experience.

Responsibilities

• Provide various paying and receiving functions for clients.
• Assist clients with bookkeeping and checking account problems.

Skills

Good communication skills

Professional appearance

Good math skills

Microsoft Office proficiency

Education

High school graduate or equivalent

Job description

Job Details

Entry Belen 17 - Belen, NM Full Time Level Job Location Position Type

Description

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position...

The Client Service Representative I (CSR I) is an onsite position and does not have remote opportunities.

The Client Service Representative I (CSR I) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR I is responsible for balancing each days transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Banks products and services. They are responsible for actively cross-selling the Banks products and services. The CSR I performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR I assists clients promptly, courteously, efficiently and professionally. The CSR I performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.

Qualifications

About You...

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller and Cash Handling Operations procedures. Basic understanding of banking products, services and operations.

Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry.

Skills/Abilities:

• Good communication skills.


• Professional appearance, dress and attitude.


• Good math skills.


• Ability to use Microsoft Office software package.

Location: Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.