Client Service Representative- Corporate Transactions

CSC; New York (NY); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Job summary

A leading service organization is seeking a Client Service Representative for their Corporate Transactions team in New York. The role involves providing exceptional service to clients, responding to inquiries, and maintaining detailed records. Ideal candidates should have strong customer service experience, attention to detail, and effective communication skills. This full-time position offers a competitive salary and benefits including medical insurance and tuition assistance.

Qualifications

• Experience in a business-to-business customer service role.
• Energetic self-starter thriving in a fast-paced, team-oriented environment.
• Strong prioritization, time-management, and problem-solving skills.

Responsibilities

• Build relationships with clients to understand their needs.
• Respond promptly to customer inquiries via phone or electronically.
• Data entry and organization of client information.

Skills

Customer service experience

Attention to detail

Time-management skills

Problem-solving skills

Strong communication skills

Tools

MS Office

Job description

Client Service Representative- Corporate Transactions

This range is provided by CSC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Are you passionate about delivering exceptional service? Us too.

Customer Service Representative

New York, New York (Onsite)

Monday - Friday, 8am- 5pm

We’re hiring Customer Service Representatives for our Corporate Transactions, Annual Reports, and Business License teams. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you’ll be doing:

• Build relationships with our clients to better understand their unique needs and concerns
• Fulfill requests and answer questions for internal and external customers
• Respond promptly to customer inquiries via phone or electronically
• Provide excellent customer service to both internal and external clients
• Organize the workflow to meet customers’ time frames and demands
• Data entry of client information, electronic filing, and retrieval of documents
• Navigate between multiple databases quickly and accurately
• Research, analyze, review, and process legal documents
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

• Experience working in a business-to-business customer service capacity
• Energetic self-starter who thrives in a fast‑paced, team‑oriented environment
• Attention to detail and accuracy
• Strong prioritization and time‑management skills
• Flexibility and agility, with the ability to multitask
• Problem‑solving skills
• Strong computer skills and proficiency in MS Office, Word, and Excel
• Excellent verbal and written communication skills

Candidates for this position must be eligible to work in the country without sponsorship.

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $75,000 to $115,000.

Seniority level

Associate

Employment type

Full‑time

Job function

Customer Service

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Tuition assistance