Client Service Representative

Corporation Service Company; Honolulu (HI); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical

Dental

401(k) plans

Job summary

Corporation Service Company is seeking a Remote Client Service Representative for Hawaii to support Annual Reports and Corporate teams. Training hours are early shifts; there is no night, weekend, or holiday work.

You will directly assist other companies, resolve inquiries quickly, and grow client relationships while benefiting from CSC's competitive benefits and professional development opportunities. The role emphasizes customer service excellence, cross-team collaboration, and the ability to

Qualifications

• Experience in customer service or administrative capacity.
• Energetic self-starter in a fast-paced, team-oriented environment.
• Attention to detail and accuracy.
• Strong prioritization and time-management skills.
• Flexibility and agility, with the ability to multitask.
• Problem-solving skills.
• Strong computer skills and proficiency in MS Office, Word, and Excel.
• Effective verbal and written communication skills.
• Salesforce experience a plus.

Responsibilities

• Build relationships with clients to understand their needs.
• Fulfill requests and answer questions for internal and external customers.
• Respond promptly to customer inquiries via phone or electronic channels.
• Provide excellent customer service to internal and external clients.
• Organize workflow to meet customers' timeframes and demands.
• Navigate between multiple databases quickly and accurately.
• Suggest process improvements where applicable.
• Maintain and grow existing customer business by providing outstanding service and by recognizing and offering appropriate services.

Skills

Customer service

Administrative capacity

MS Office

Time management

Multitasking

Problem solving

Communication skills

Salesforce experience

Tools

Salesforce

Job description

Client Service Representative

Remote- Hawaii, US

Monday - Friday, 7am-4pm/8am-5pm/9am-6pm HT *subject to change based off business needs

(Training hours 6am-3pm or 5am-2pm HST)

If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Service Representative. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We’re hiring Client Service Representatives for our Annual Reports and Corporate teams. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you’ll be doing:

• Build relationships with our clients to better understand their unique needs and concerns
• Fulfill requests and answer questions for internal and external customers
• Respond promptly to customer inquiries via phone or electronically
• Provide excellent customer service to both internal and external clients
• Organize the workflow to meet customers’ time frames and demands
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
  

What technical skills, experience, and qualifications do you need?

• Experience working in a customer service or administrative capacity
• Energetic self-starter who thrives in a fast‑paced, team‑oriented environment
• Attention to detail and accuracy
• Strong prioritization and time‑management skills
• Flexibility and agility, with the ability to multitask
• Problem‑solving skills
• Strong computer skills and proficiency in MS Office, Word, and Excel
• Effective verbal and written communication skills
• Salesforce experience a plus

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AtCSC,compensationdecisionsaredependentonanumberoffactorsincludingjoblocationandtheknowledgeandexperienceofeachindividual.Areasonableestimateofthecurrentrateis$50,000-55,000.