Client Service Representative

SI, Inc.; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an energetic and outgoing individual for an entry-level Client Service Representative role. This position offers a unique opportunity to work closely with senior sales and client support teams, mastering skills in sales, marketing, and customer engagement. Ideal candidates will thrive in a fast-paced, team-oriented environment and are passionate about building strong client relationships. If you have a strong desire for personal growth and a knack for problem-solving, this role could be your stepping stone to a rewarding career in the marketing and client service industry.

Qualifications

• Minimum of 2 years in a client or customer-facing role.
• Strong desire for personal development and a love of learning.

Responsibilities

• Facilitate the full cycle sales process through collaborative presentations.
• Analyze consumer trends to maximize sales opportunities.

Skills

Interpersonal Skills

Communication Skills

Critical Thinking

Problem-Solving

Sales Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Our business marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as an entry-level Client Service Representative in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world’s largest and most renowned brands in the telecommunications industry. We passionately share our client’s mission to promote accessibility and connectivity for communities nationwide.

As an entry-level Client Service Representative, you will have the opportunity to work hands-on with our bold and creative Senior Level Sales and Client Support teams to learn and master skills in sales and marketing, market analysis, client engagement, and customer support. This position is ideal for candidates with a passion for developing excellent client relationships and a strong desire to thrive within a competitive, team-oriented, and conscientious corporate environment.

Responsibilities of the Entry-Level Client Service Representative:

1. Facilitate the full cycle sales process through face-to-face collaborative presentations with customers to educate them on exclusive promotions and product benefits.
2. Analyze consumer trends to identify potential customers to maximize sales opportunities and customer retention by communicating directly with customers.
3. Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
4. Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement.
5. Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.

Requirements for the Entry-Level Client Service Representative:

1. Minimum of 2 years of experience in a client or customer-facing role.
2. Excellent interpersonal and communication skills.
3. An innate passion for advancing social equity and community programs.
4. Strong desire for personal development and a love of learning.
5. Ability to demonstrate initiative, critical thinking, and problem-solving skills in a fast-paced environment.