Client Service Representative

Express Employment Professionals - Cincinnati East; Dubuque (IA); On-site; USD 25,000 - 29,000; Full time

Job summary

Express Employment Professionals is seeking a Client Service Representative in Dubuque, IA. The role provides administrative support while promoting quality customer service. Duties include maintaining client accounts, building relationships, creating reports, and supporting a team in a fast-paced environment. Wage is $18.50 per hour; hours are Monday–Friday 8am–5pm; evaluation-hire.

Express Employment Professionals is an Equal Opportunity Employer.

Qualifications

• Detail-oriented and organized.
• Ability to multi-task and prioritize workload.
• Building professional relationships with clients.
• Ability to work independently but also with a team.

Responsibilities

• Work directly with clients to keep accounts up to date so they can continue to operate.
• Build relationships with clients through friendly interactions, close attention to detail, and efficient execution of requests.
• Put together reports to communicate information.
• Perform other duties as assigned.

Skills

Detail-oriented

Multi-tasking

Client relations

Team player

Tools

Microsoft Office

Job description

Express Employment is seeking candidates for a Client Service Representative position for a company in Dubuque, IA. This person will provide administrative support while promoting quality customer service.

Responsibilities include:

• Work directly with clients to keep accounts up to date so they can continue to operate
• Build relationships with clients through friendly interactions, close attention to detail, and efficient execution of requests
• Put together reports to communicate information
• Perform other duties as assigned

Position Requirements:

• Detail-oriented and organized
• Someone who can multi-task and know how to prioritize their workload
• Building professional relationships with clients
• Someone who can work independently but also work well with a team
• Familiar with Microsoft Office programs (Outlook, Teams, Excel, Word, etc)

Wage:$18.50/hour

Hours:Monday-Friday 8am-5pm

Position Type:Evaluation hire

Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long term, permanent work opportunities. As a 2026 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. As always, there is never a fee to the jobseeker!

Express Employment is an Equal Opportunity Employer.