Client Service Representative

Talentify; Brentwood (NY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

US Tech Solutions is seeking a Client Services Coordinator to provide client-facing support and internal team assistance in a hybrid role based in Brentwood, NY. You will coordinate with clients via email, assist with data reporting, and manage print, logo, and material requests.

The role involves supporting Relationship Administrators, generating reports in Excel, and ensuring accurate, confidential handling of information while maintaining excellent communication with internal teams and

Qualifications

• 1–2 years client services experience preferred.
• Bachelor’s degree preferred (not required).
• Proficiency in Excel (VLOOKUP, Pivot Tables).
• Strong client communications skills.
• Detail-oriented with ability to multitask.
• Ability to maintain confidentiality.

Responsibilities

• Communicate with clients via email and occasional phone calls.
• Act as backup for Relationship Administrators supporting client needs.
• Coordinate with internal teams for material quantities.
• Submit Host/Post, DDS, and other print-related requests.
• Run AI Tool and upload material matrix to ICSoL.
• Assist with APD/CPD updates and print logo requests.
• Generate and analyze reports using Excel.
• Handle ad hoc projects and department support as assigned.

Skills

Client communications

Multitasking

Attention to detail

Confidentiality

Outlook usage

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Job description

Location: Hybrid – Brentwood, NY (2 days/week onsite, rest remote) Duration: 12 months with Possibility for Extension or Conversion to Permanent Overview

• We are seeking a Client Services Coordinator to provide client-facing support and internal team assistance. This hybrid role involves client communication, data reporting, and supporting print, logo, and material requests.

Responsibilities

• Communicate with clients via email and occasional phone calls
• Act as backup for Relationship Administrators supporting client needs
• Coordinate with internal teams for material quantities
• Submit Host/Post, DDS, and other print-related requests
• Run AI Tool and upload material matrix to ICSoL
• Assist with APD/CPD updates and print logo requests
• Generate and analyze reports using Excel
• Handle ad hoc projects and department support as assigned

Qualifications

• 1–2 years of client services experience preferred
• Bachelor’s degree preferred (not required)
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
• Skilled in Microsoft Outlook and professional client communications
• Strong attention to detail with ability to multitask
• Ability to maintain confidentiality and professionalism

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.