Client Service & Order Coordinator (In-Person, Baytown)

LDSIGNS LLC; Baytown (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

LD Signs (Design Ventures) is seeking a technically adept Client Service Coordinator at our Baytown, TX location. You will turn customer requests into clear quotes and orders, coordinating with production and keeping the client informed throughout the process.

You will ask the right questions, confirm dimensions and deadlines, prepare accurate quotes, and track progress while maintaining tidy project notes in our systems. This is an hourly, in-person role with no cold calling.

Qualifications

• Experience in customer service, order entry, project coordination, or fast-paced admin work.
• Ability to gather information by asking useful questions and turn it into a clear next step.
• Strong written and verbal communication, especially with customers.
• Comfort using business software and order-entry processes.
• Ability to manage multiple jobs and deadlines simultaneously.

Responsibilities

• Respond professionally to customer calls, emails, questions, and project requests.
• Confirm dimensions, quantities, materials, timing, delivery requirements for quoting/production.
• Prepare quotes and convert approved work into accurate orders and work instructions.
• Review information before production and catch missing or conflicting details early.
• Coordinate with production on requirements, material availability, feasibility, priorities, and deadlines.
• Track active jobs and follow through on open questions, approvals, changes, and updates.
• Keep customers informed when status or timing changes.
• Maintain accurate customer, quote, order, and project notes in systems.
• Help resolve questions calmly and take ownership until next steps are clear.
• Learn products, materials, equipment capabilities, terminology, and production process.

Skills

Clear communication

Attention to details

Active listening

Multitasking

Follow-through

Judgment and decision making

Calm under pressure

Learning new software

Customer service experience

Tools

Order-entry software

Job description

LD Signs (Design Ventures) is seeking a technically adept Client Service Coordinator at our Baytown, TX location. You will turn customer requests into clear quotes and orders, coordinating with production and keeping the client informed throughout the process.

You will ask the right questions, confirm dimensions and deadlines, prepare accurate quotes, and track progress while maintaining tidy project notes in our systems. This is an hourly, in-person role with no cold calling.