Client Service Manager

United Business Bank; Seattle (WA); In loco; USD 80.000 - 90.000; Tempo pieno

Descrizione del lavoro

United Business Bank is seeking a Client Service Manager for an onsite role in Seattle. You will oversee daily branch operations, staff performance, and regulatory compliance while maintaining exceptional client service standards.

Ideal candidates bring 3+ years in banking, prior management experience, and strong communication and math skills. The position includes a competitive salary range and a solid benefits package; this is an onsite opportunity with no remote option.

Competenze

• High school graduate or equivalent.
• Knowledge of Teller, New Account and Operations procedures.
• Thorough understanding of banking regulations and standard banking practices.
• Excellent math skills.

Mansioni

• Lead daily branch operations and staff.
• Ensure exceptional client service and regulatory compliance.
• Oversee teller, new accounts and branch activities.
• Develop branch personnel and monitor profitability.

Conoscenze

Communication skills

Customer service

Team leadership

Mathematics

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.About United Business BankWe are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.About the Position...The Client Service Manager (CSM) is an onsite position and does not have remote opportunities.The Client Service Manager (CSM) is responsible for the day-to-day leadership and operation of an assigned branch. This position ensures effective branch operations, exceptional client service, appropriate staffing, employee development, and compliance with Bank policies, procedures, and regulatory requirements. The CSM leads and develops branch personnel, manages operational performance, branch profitability, supports client relationships, and ensures deposit, teller, new accounts, and other branch activities are performed accurately and efficiently.About You...You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:Education/Certification: High school graduate or equivalent.Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.Experience Required: Previous management experience and a minimum of 3 years bank experience in banking.Skills/Abilities:Excellent communication skills.Excellent client service skills.Professional appearance, dress and attitude.Excellent math skills.Ability to use Microsoft Office software package.CompensationHiring Salary Range: $80,168.40 to $90,000.This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Washington's Equal Pay and Opportunities Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.BenefitsWe offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.Medical, Dental, Vision Insurance at a shared premium cost.401k With Matching Contributions.Paid Time Off accrued vacation and sick time, 1 float day, 11 paid holidays.Flexible Spending Accounts Healthcare, Dependent Care, Transit & Parking Options.Employee Assistance Program, 100% employer cost.Employees are offered a free checking and savings account, plus free orders of personal size checks.Application window is anticipated to close October 16, 2026.Location: Onsite, no remoteWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.