Client Service, Investment & Operations Associate

HireRight Global; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Competitive salary plus bonus potential

Medical, dental, and vision benefits

401(k) plan with employer match

Job summary

A well-established boutique financial services firm is seeking a Client Service, Investment & Operations Associate in New York. This role involves managing client service requests, preparing materials for meetings, and updating client records. Applicants should have 2–3 years of relevant experience and possess a FINRA license. It's a primarily remote position with a salary range of $90-105K plus benefits.

Qualifications

• 2–3 years of client service or operations experience in Wealth Management.
• Series 7 or Series 6 FINRA license required.
• Familiar with various investment products and asset classes.

Responsibilities

• Manage daily client service requests and ensure follow-up.
• Prepare and attend client meetings; assist with onboarding new clients.
• Maintain and update client records in a paperless environment.

Skills

Client service experience

Operations experience

Proficient in Microsoft Office

Strong verbal communication skills

Tech-savvy

Tools

eMoney

Redtail CRM

Job description

Client Service, Investment & Operations Associate

A well-established boutique financial services firm in Rye, NY is seeking a Client Service, Investment & Operations Associate to play a critical role in supporting daily operations and client interactions. This is an excellent opportunity for a motivated professional who is energized by client service, highly organized, and eager to grow within a boutique firm environment.

Responsibilities

• Manage daily client service requests and ensure timely follow-up
• Prepare materials for client meetings; attend Zoom and in-person meetings as needed
• Monitor treasury maturities; support distributions, money movement requests, and application processing
• Support onboarding of new clients, including paperwork completion and custodial coordination (ACATS)
• Maintain and update client records and systems in a fully paperless environment
• Assist with eMoney input and ongoing maintenance (financial planning software)
• Coordinate with third-party money managers (note: no internal trading responsibilities)
• Contribute to client growth and business development initiatives
• Ensure a seamless client experience and proactively communicate client needs or issues to leadership
• Occasional travel

Qualifications

• 2–3 years of client service (CSA) or operations experience in Wealth Management (RIA, family office, etc.)
• Series 7 or Series 6 FINRA license
• Experience with numerous investment products and asset classes (equities, fixed income, alternatives, SMAs, 401(k) plans, etc.)
• Familiarity with permanent insurance (preferred)
• Familiarity with holistic financial planning (preferred)
• Tech-savvy and comfortable with paperless systems
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Prior experience with eMoney, Redtail CRM, or third-party asset management platforms (preferred)
• Strong verbal communication skills, professionalism, and client-first focus
• Energetic, proactive, highly organized, and able to work independently
• Initial in-person training required during the first month
• Primarily remote role with occasional in-office days thereafter
• Supportive culture with strong team longevity
• Established systems and operational processes to ensure efficiency and scalability

What We Offer (Benefits)

• $90-105K Base
• Competitive base salary plus bonus potential
• Medical, dental, and vision benefits with strong employer contribution
• 401(k) plan with employer match
• Close collaboration with senior leadership and direct exposure to wealth management operations
• Hands-on experience across investment management, financial planning, and client relationship management
• Career growth opportunities as the firm expands
• A collaborative, mentorship-driven environment with long-tenured team members

Employment details

• Employment type: Full-time