Client Service Internship: Fast-Track Your Impact

BNY Mellon; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Wellbeing programs

Paid volunteer time

Job summary

BNY Mellon is seeking a Summer Intern for the Client Service Practice in Houston. You will gain hands-on exposure to client support, onboarding, reporting, and process improvement while collaborating across business, operations and technology teams.

The 10-week program offers project work, mentorship, skill development and meaningful insight into our client service model, with emphasis on communication, analysis, and problem solving to drive timely client outcomes.

Qualifications

• Enrollment in a 4-year undergraduate degree program preferred.
• Graduating in Dec 2027 or May 2028 (U.S.)
• Minimum cumulative GPA of 3.0 or better
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Responsibilities

• Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
• Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
• Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
• Work across operations, service, and relationship teams to keep communication clear and next steps on track.

Job description

BNY Mellon is seeking a Summer Intern for the Client Service Practice in Houston. You will gain hands-on exposure to client support, onboarding, reporting, and process improvement while collaborating across business, operations and technology teams.

The 10-week program offers project work, mentorship, skill development and meaningful insight into our client service model, with emphasis on communication, analysis, and problem solving to drive timely client outcomes.