Client Service Intern

Factory Mutual Insurance Company; Woodland (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

FM, a leading property insurer, offers a summer internship focused on building foundational underwriting and engineering skills for risk assessment and program design. The role supports account managers and underwriters, with exposure to rating, pricing, policy terms, and client servicing in a dynamic, global environment.

Ideal candidates are pursuing a bachelor's degree in Finance or Risk Management with a minimum 3.0 GPA, willing to work full-time during the summer and commute to the assigned

Qualifications

• GPA 3.0 or above required.
• Plan to graduate with a bachelor's degree in Finance, Risk Management, or related field.
• Able to work full-time during the summer internship and commute to assigned location.
• Strong analytical and communication skills.

Responsibilities

• Support Account Managers and Underwriters with rating, pricing, and coverage analysis.
• Learn FM's guidelines, policy terms, profitability analysis, and pricing for program design.
• Develop understanding of FM's risk reports and exposure analysis to assist managers.
• Gain exposure to underwriting, engineering, relationship management and client servicing.

Skills

Analytical skills

Problem solving

Negotiation

Computer skills

Education

Bachelor's degree in Finance or Risk Management or related field

Job description

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the‑art loss‑prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Our program will focus on the day‑to‑day business handlings of our three core business functions - underwriting, engineering and claims.

Responsibilities

This position is accountable for developing basic underwriting and engineering skills needed for identification and assessment of risk. This skill set is used for application of underwriting standards. Individuals in this position will be exposed to underwriting, engineering, relationship management and client servicing.

• Provides assistance to Account Managers and Underwriters in handling details such as rating and pricing, analysis of coverages, terms and conditions, value analysis and certificates of insurance.
• Gains and maintains a good knowledge of the underwriting guidelines, policy terms and conditions, profitability analysis and pricing to assist the account manager in program analysis and design.
• Gains an understanding of FM’s capabilities and processes.
• Learns loss prevention and control concepts, including how to read and utilize information from Risk Reports and utilize their knowledge to assist the Account Manager in exposure identification and analysis.

Qualifications

• Academic Credentials (3.0 GPA or above)
• Plan to graduate with a bachelor's degree in preferably Finance, Risk Management, or other applicable degree
• Ability to work full‑time during summer internship and commute to assigned operation throughout internship
• Outstanding analytical, problem solving, negotiation and computer skills
• Ability to work with financial data
• Excellent presentation and interpersonal skills
• Attention to detail is required