Client Service Intern

FM; New Jersey; On-site; USD 28,000 - 41,000; Full time

Job summary

FM is seeking a candidate for a 12-week program focused on underwriting, engineering, and claims. The role involves developing basic underwriting and engineering skills for risk identification and assessment, applying FM guidelines and policy terms, and supporting Account Managers in day-to-day tasks.

Applicants should demonstrate strong analytical abilities, accurate data handling, and solid communication skills, with a GPA of 3.0 or higher.

Qualifications

• Strong analytical and problem-solving abilities.
• Ability to work with financial data and underwriting details.
• Excellent presentation and interpersonal communication skills.
• Attention to detail is essential for risk assessment and documentation.

Responsibilities

• Assist Account Managers with underwriting details such as rating and pricing, coverage analysis, terms and conditions, and certificates of insurance.
• Develop knowledge of underwriting guidelines, policy terms and profitability analysis.
• Learn FM’s capabilities and processes related to risk assessment and client servicing.
• Gain exposure to risk reports and loss prevention concepts to help with exposure analysis.

Skills

Analytical skills

Problem solving

Negotiation

Interpersonal skills

Presentation skills

Attention to detail

Computer skills

Education

GPA 3.0 or above

Tools

Excel

Job description

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Our 12 week program will focus on the day to day business handlings of our three core business functions - underwriting, engineering and claims.

This position is accountable for developing basic underwriting and engineering skills needed for identification and assessment of risk. This skill set is used for application of underwriting standards. Individuals in this position will be exposed to underwriting, engineering, relationship management and client servicing.

• Provides assistance to Account Managers in handling underwriting details such as rating and pricing, analysis of coverages, terms and conditions, value analysis and certificates of insurance.
• Gains and maintains a good knowledge of the underwriting guidelines, policy terms and conditions, profitability analysis and pricing to assist the account manager in program analysis and design.
• Gains an understanding of FM’s capabilities and processes.
• Learns loss prevention and control concepts, including how to read and utilize information from Risk Reports and utilize their knowledge to assist the Account Manager in exposure identification and analysis.

Qualifications

• Academic Credentials (3.0 GPA or above)
• Outstanding analytical, problem solving, negotiation and computer skills
• Ability to work with financial data
• Excellent presentation and interpersonal skills
• Attention to detail is required

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.