Client Service & Dispatch Coordinator

1st Choice Heating & Cooling, Inc.; Muskego (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

Paid Time Off (PTO)

Professional Growth Opportunities

Job summary

Air Comfort, Inc in Muskego, Wisconsin is looking for a Client Service Manager to ensure outstanding service delivery. Responsibilities include managing service requests, scheduling, and coordinating with technicians efficiently.

The ideal candidate has experience in client service within the home services industry and is proficient in tech tools like Microsoft Office and dispatching software. The role offers competitive pay and benefits, including health insurance and paid time off.

Qualifications

• Proven experience in a client service or client-facing role, preferably in the home services industry.
• Experience in dispatching and scheduling technicians for service calls.
• Ability to effectively coordinate and manage service teams.

Responsibilities

• Provide outstanding service to clients, ensuring inquiries are handled efficiently.
• Assign and schedule technicians for service calls, optimizing routes.
• Work closely with technicians and management to ensure seamless communication.

Skills

Client Service Expertise

Dispatching Knowledge

People Management

Tech-Savvy

Strong Organizational Skills

Adaptability & Initiative

Commitment to Excellence

Tools

Microsoft Office Suite

Microsoft Teams

dispatching software

Job description

Air Comfort, Inc in Muskego, Wisconsin is looking for a Client Service Manager to ensure outstanding service delivery. Responsibilities include managing service requests, scheduling, and coordinating with technicians efficiently.

The ideal candidate has experience in client service within the home services industry and is proficient in tech tools like Microsoft Office and dispatching software. The role offers competitive pay and benefits, including health insurance and paid time off.