Client Service Coordinator - 001329

Banfield Pet Hospital; Gainesville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading pet healthcare provider as a Veterinary Assistant, where your passion for pets meets rewarding responsibilities. You'll work closely with veterinarians, educate clients, and ensure the safety and comfort of pets and their owners. With opportunities for professional growth and a supportive team environment, this role is perfect for those dedicated to animal care.

Benefits

401(k) participation

Paid time off

Medical, vision, dental, life, and disability insurance

Optimum Wellness Plans for pets

Qualifications

• Ability to perform skills of NAVTA-approved veterinary assistant programs.

Responsibilities

• Helping maintain patient flow.
• Educating clients about Optimum Wellness Plans.
• Carrying out procedures that do not require veterinarian assistance.

Skills

Customer-focused

Effective communicator

Good listener

Action-oriented

Education

High school diploma or equivalent

Certificate from NAVTA-approved program

Job description

Veterinary Assistant Careers at Banfield Pet Hospital

For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. Working closely with other pet healthcare professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. If your goal is to advance your career, you'll have access to various learning and development opportunities.

Job Description Summary

The Veterinary Assistant is a key member of the hospital team who supports and assists veterinarians and veterinary technicians, ensuring the safety of pets, clients, and staff, and maintaining the quality of veterinary care.

Preferred Education/Licenses

• Certificate of completion from a NAVTA-approved veterinary assistant program or an equivalent combination of education, training, and experience.
• High school diploma or equivalent preferred.

Preferred Experience

Ability to perform all required skills of NAVTA-approved veterinary assistant programs to aid in practice efficiency.

A Day in the Life of a Banfield Veterinary Assistant

The Vet Assistant provides professional, efficient, and exceptional service, ensuring comfort for clients and pets. Responsibilities include:

• Helping maintain patient flow
• Communicating with veterinarians and vet techs
• Carrying out procedures that do not require veterinarian or vet tech assistance
• Adhering to hospital standards for safety and cleanliness
• Educating clients about Optimum Wellness Plans and preventive care
• Mentoring other team members

Commitment Beyond Qualifications

Every team member contributes to the veterinary team. We seek Vet Assistants who are dedicated, positive, and guided by our Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. Ideal qualities include:

• Action-oriented
• Customer-focused
• Good listener
• Effective communicator

Benefits for a Banfield Veterinary Assistant

We support your wellness and professional growth with benefits such as:

• 401(k) participation
• Paid time off
• Optimum Wellness Plans for your pets
• Medical, vision, dental, life, and disability insurance (based on eligibility)

Potential as Big as Your Passion

Whether you're new to the role, experienced, or changing careers, we support your growth through:

• Performance development plans
• Learning opportunities
• Networking events
• Community service options

A Support Structure That Helps You Thrive

Our leadership structure provides support from corporate headquarters, the field, and hospital levels, fostering a team dedicated to improving pet healthcare across communities and the veterinary field.

Start your Banfield Career as a Veterinary Assistant

Learn more about the impact you can make as part of our network, serving pet lovers nationwide and guided by dedicated teams inside our headquarters.