Client Service Associate (Teller)- Mountain View, CA

Zionsbancorp; United States; On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

Life and Disability Insurance

Paid Time Off and Holidays

401(k) plan with company match

Tuition Reimbursement

Job summary

Zions Bancorporation’s California Bank & Trust division is seeking a Client Service Associate (Teller) for the Mountain View, CA branch. You will be the face of the branch, handling daily transactions and assisting clients with banking needs in a friendly, accurate manner.

The role emphasizes cash handling, balancing, and cross-selling bank products. Requires a high school diploma or equivalent and at least 6 months of customer service or cashiering experience; schedule is Monday through

Qualifications

• Requires a High School Diploma or equivalent and >=6 months cashiering, customer service, balancing, or related experience.
• Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.

Responsibilities

• Accurately processing debit and credit transactions in accordance with policies; maintain balanced records.
• Identify and address clients’ needs by offering a variety of banking services.
• Resolve client issues directly or via referrals to branch or bank resources.
• Identify and maximize cross-sell opportunities through client needs exploration.
• May be reassigned to an alternate branch location within ~30 miles as needed.

Skills

Cashiering

Customer service

Balancing

Math skills

Cross-selling

Education

High School Diploma or equivalent

Job description

Client Service Associate (Teller)- Mountain View, CA(

Job Number:

1. hours per week: 40

Description

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.

We are looking for a customer-focused full-timeClient Service Associate (Teller) to join our team at the Mountain View**, CA branch**. In this role, you will be the face of our branch, delivering exceptional, personal service to our clients while helping them navigate their daily banking needs.

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients’ needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell bank opportunities through exploring needs.
• You may be reassigned to an alternate branch location depending on business needs within a reasonable distance (30 miles of branch location) and given proper notice.
• Other duties as assigned.

Qualifications:

• Requires a High School Diploma or equivalent and 6 months cashiering, customer service, balancing, or other related experience, or successful completion of company approved training.
• Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.

Schedule: Monday-Friday

Benefits:

• Medical, Dental and Vision Insurance — START DAY ONE!
• Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits, including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $22.78 — $30 hourly depending on job-related factors such as level of experience.

Work Locations

California-Mountain View-OAK – Mountain View Office
Retail Banking Teller

ABOUT OUR COMPANY

Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming.
The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.
For more information, click here

Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our Web site to apply for employment, please contact us at [phone], Mon.-Fri. between 9 a.m. – 5 p.m. MST
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