Branch Operations Supervisor Associate – Los Angeles, CA

Zionsbancorp; Rancho Cucamonga (CA); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

Life and Disability Insurance

Paid Parental Leave and Adoption Aid

Health Savings (HSA)

Flexible Spending (FSA)

PTO and holidays

401(k) plan with company match

Mental health benefits

Tuition Reimbursement

Employee Ambassador banking products

Job summary

California Bank & Trust in Los Angeles, CA, is seeking a Branch Operations Supervisor Associate to support branches across Los Angeles and surrounding areas. The role includes opening/closing branches, processing daily reports, and guiding teller and new accounts activities.

The ideal candidate brings 4+ years in branch banking, strong leadership, and excellent communication skills to ensure high-quality customer service and efficient branch operations.

Qualifications

• MUST BE ABLE to accept assignments throughout Los Angeles and surrounding areas, ranging in duration from one day to several months.
• MUST HAVE at least 4 years of experience in branch banking, assignments as Senior Teller and intermediate level new accounts.
• Considerable working knowledge of the banking industry, processes, procedures, regulations, and products.
• Ability to function in performing multiple branch job responsibilities.
• Strong communication skills, both verbal and written
• Ability to deal effectively with people in various job capacities.
• Ability to lead a team.

Responsibilities

• Driving is an essential function of this role and as such, candidates must have a valid driver’s license and good driving record.
• Supports the assigned branches throughout Los Angeles and surrounding areas by acting as a temporary Branch Service Manager.
• Responsible to open and close branch, process daily reports, and provide approvals as needed.
• Manages the day-to-day activities of the branch including performing duties on the teller line, in new accounts, and branch operations.
• Resolve and respond to client service concerns, complex client complaints, and questions.
• Provide leadership and supervision to branch staff.
• May occasionally be assigned to back-office departments.
• May also assist with special projects.
• Ensures high quality customer service goals are met.
• May train staff on proper bank procedures.
• Other duties as assigned.

Skills

Driver’s license

Branch banking experience

Leadership

Customer service

Communication skills

Team leadership

Job description

Branch Operations Supervisor Associate – Los Angeles, CA(

Job Number:

1. hours per week: 40

Description

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.

We are looking for a Branch Operations Supervisor Associate to provide top notch customer service to our clients in Los Angeles and surrounding areas. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you!

Essential Functions:

• Driving is an essential function of this role and as such, candidates must have a valid driver’s license and good driving record.
• Supports the assigned branches throughout Los Angeles and surrounding areas by acting as a temporary Branch Service Manager.
• Responsible to open and close branch, process daily reports, and provide approvals as needed.
• Manages the day-to-day activities of the branch including performing duties on the teller line, in new accounts, and branch operations.
• Resolve and respond to client service concerns, complex client complaints, and questions.
• Provide leadership and supervision to branch staff.
• May occasionally be assigned to back-office departments.
• May also assist with special projects.
• Ensures high quality customer service goals are met.
• May train staff on proper bank procedures.
• Other duties as assigned.

Qualifications:

• MUST BE ABLE to accept assignments throughout Los Angeles and surrounding areas, ranging in duration from one day to several months.
• MUST HAVE at least 4 years of experience in branch banking, assignments as Senior Teller and intermediate level new accounts. A combination of education and experience may meet job requirements.
• Considerable working knowledge of the banking industry, processes, procedures, regulations, and products.
• Ability to function in performing multiple branch job responsibilities.
• Strong communication skills, both verbal and written
• Ability to deal effectively with people in various job capacities.
• Ability to lead a team.

Benefits:

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $72,968 – $81,075 annually depending on job-related factors such as level of experience.

Work Locations

California-Rancho Cucamonga-LA – Rancho Cucamonga
Retail Banking Other

ABOUT OUR COMPANY

Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming.
The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.
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Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
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